Optometric Technician I - EyeDoctors - Vienna

Keplr Vision•Vienna, WV

17d

About The Position

The Optometric Technician I helps ensure patients receive high-quality care and a seamless experience. Under the guidance of the optometrist or location manager, the technician assists with patient care, clinical testing, office coordination, and administrative tasks. The position reports to the Practice Manager or their designee and is full-time and non-exempt.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong multi-tasking and time-management skills.
Strong organizational skills and attention to detail.
Strong problem-solving skills.
Ability to perform basic math.
Team player with good interpersonal and listening skills.
Passion for self-improvement and continuing education.
Flexibility to accommodate schedule changes on short notice to fulfill business needs.
Excellent customer service skills and professional presentation.
Ideal candidate has at least 1 year of experience.

Nice To Haves

Previous experience as an Optometric Technician; preferred but not required.
Previous experience with electronic medical records; preferred but not required.

Responsibilities

Pre-screen patients before they see the optometrist, including administering diagnostic tests.
Gather patients’ medical histories.
Communicate with doctors, staff, and patients.
Answer phone calls, greet patients, and schedule appointments.
Educate patients about insurance coverage and vision benefits.
Train patients on proper contact lens use and care.
Obtain insurance authorizations and verify benefits.
Accurately post charges for exam fees, co-pays, and products sold.
Assist other team members as needed to meet individual and team goals.
Document optometry exams and procedures accurately and thoroughly as the doctor performs them, including appropriate diagnoses, symptoms, follow-up instructions, and prescriptions as directed by the doctor.
Coordinate patient scheduling and monitor patient flow throughout the office, communicating delays appropriately.