Optician

Ansible Government Solutions•Kapolei, HI

3d•$28 - $33•Onsite

About The Position

Ansible Government Solutions, LLC (Ansible) is seeking Opticians to support operations at the Daniel K. Akaka VA Clinic in Kapolei, Hawaii. The typical schedule is Monday through Friday, 7:30 AM to 4:00 PM; assigned schedules may change at the direction of Ansible or its customers. The Optician measures, fits, adjusts, and dispenses eyeglasses for veteran patients; verifies prescriptions and eyewear specifications; documents measurements and orders in the VA system; and assists patients with questions, appointments, pickups, and order status. The role also involves troubleshooting optical issues, performing minor repairs, coordinating documentation and purchase orders with prosthetics staff, and monitoring electronic order fulfillment. Ansible is a Service-Disabled Veteran-Owned Small Business that provides solutions to federal customers in national security, health care, and information technology. The position pays $27.68–$33.10 per hour. No sponsorship is available.

Requirements

Active, full, unrestricted Optician license in states where licensure is required, or ABO (American Board of Opticianry) certification in states without licensure.
At least one licensed optician must be onsite where state law requires licensure.
Ability to interpret, verify, and dispense optical prescriptions.
Experience measuring pupillary distance (PD), segment height, optical centers, and lens specifications.
Ability to verify lens fabrication, prism, frame measurements, and prescription accuracy.
Experience with multifocal lenses, high prescriptions, prism corrections, and complex optical cases.
Ability to adjust and repair eyewear and troubleshoot non-tolerance issues.
Strong customer service and communication skills.
Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
Must be able to lift up to 50 lbs from floor to waist and lift up to 20 lbs.
Must be able to carry up to 40 lbs a reasonable distance.
Must be able to push or pull with 30 lbs of force.

Responsibilities

Measure, fit, adjust, and dispense eyeglasses for veteran patients.
Verify eyeglass prescriptions and confirm prescription specifications.
Enter frame measurements and eyewear information into the VA system.
Answer patient questions regarding eyeglasses, prescriptions, and orders.
Contact patients regarding appointments, eyeglass pickups, and order status.
Track and document patient communications and optical orders.
Troubleshoot optical issues and ensure eyewear is fabricated according to prescription requirements.
Perform minor eyeglass repairs, including screw and nose pad replacements.
Coordinate with prosthetics staff to verify purchase orders and documentation.
Transmit eyeglass orders electronically and monitor order fulfillment.
Notify veterans when eyewear is ready for pickup or fitting.
Maintain professional customer service and positive relationships with veterans and VA staff.
Assist with other optical and clinic-related duties as assigned.