Optician
About The Position
Ansible Government Solutions, LLC is seeking Opticians to support operations at the Spark M. Matsunaga Ambulatory Care Center in Honolulu, Hawaii. The role involves dispensing and fitting eyeglasses for veteran patients, verifying prescriptions and eyewear specifications, documenting measurements and orders in the VA system, coordinating with prosthetics staff, and providing patient support throughout the ordering and pickup process. Opticians also troubleshoot optical issues, perform minor eyewear repairs, and assist with other optical and clinic-related duties as assigned. The typical schedule is Monday through Friday, 7:30 AM to 4:00 PM; assigned schedules may change at the direction of Ansible or its customers.
Requirements
- Active, full, unrestricted Optician license in states where licensure is required, or ABO (American Board of Opticianry) certification in states without licensure.
- At least one licensed optician onsite where state law requires licensure.
- Ability to interpret, verify, and dispense optical prescriptions.
- Experience measuring pupillary distance (PD), segment height, optical centers, and lens specifications.
- Ability to verify lens fabrication, prism, frame measurements, and prescription accuracy.
- Experience with multifocal lenses, high prescriptions, prism corrections, and complex optical cases.
- Ability to adjust and repair eyewear and troubleshoot non-tolerance issues.
- Strong customer service and communication skills.
- Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
- Must be able to lift up to 50 lbs from floor to waist, lift up to 20 lbs, carry up to 40 lbs a reasonable distance, and push or pull with 30 lbs of force.
Responsibilities
- Measure, fit, adjust, and dispense eyeglasses for veteran patients.
- Verify eyeglass prescriptions and confirm prescription specifications.
- Enter frame measurements and eyewear information into the VA system.
- Answer patient questions about eyeglasses, prescriptions, and orders.
- Contact patients regarding appointments, eyeglass pickups, and order status.
- Track and document patient communications and optical orders.
- Troubleshoot optical issues and ensure eyewear is fabricated according to prescription requirements.
- Perform minor eyeglass repairs, including screw and nose pad replacements.
- Coordinate with prosthetics staff to verify purchase orders and documentation.
- Transmit eyeglass orders electronically and monitor order fulfillment.
- Notify veterans when eyewear is ready for pickup or fitting.
- Maintain professional customer service and positive relationships with veterans and VA staff.
- Assist with other optical and clinic-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
