Optician, Licensed – Sam’s Club

Walmart•Roseville, CA

1d•$30 - $38•Onsite

About The Position

The Licensed Optician provides member service and promotes health and wellness services in the Sam’s Club Optical area. The role supports members with eyewear and contact lens decisions, explains eyewear use and care, assists with contact lens insertion and removal, and completes optical orders. Duties include measuring pupillary distance and position of wear for multiple lens types; adjusting and repairing frames; verifying prescriptions; inspecting finished eyewear; troubleshooting non-adapt issues; and coordinating with laboratories and optometrists. The role also monitors trial lens inventory, maintains and calibrates optical equipment, and coordinates equipment repairs. Under the guidance of a contracted or associate Optometrist, the position may schedule appointments, conduct pre-testing, and record results. The position maintains Optical-area merchandise and records, processes purchases, returns, refunds, exchanges, and applicable insurance claims and payments, and follows company policies and applicable laws, including HIPAA requirements. It may also support hearing-aid inventory and transactions where applicable. The Licensed Optician supervises, trains, and sponsors associates as required, maintains applicable certifications and licensure, and completes required training and continuing education. The role leads and participates in teams, helps develop and improve work processes, and supports compliance with company policies, ethics, and standards. The job is based at the Sam’s Club location at 904 Pleasant Grove Blvd, Roseville, California. The stated hourly wage range is $29.50 to $37.50, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual hourly rate will meet or exceed the applicable minimum wage.

Requirements

As required by state regulations, register and maintain Optician in Charge status.
Meet continuing education requirements for state licensure or certifications.
Maintain active state licensure and/or registration.
Maintain active ABO and/or NCLE certifications through the American Board of Opticianry and National Contact Lens Examiners.
Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
Maintain an NPI number and licensure as required by state regulations.
High school diploma, GED, or equivalent, unless state-specific regulations require advanced education.

Nice To Haves

Associate’s degree in opticianry, healthcare, or a related field and three years of experience in optical service, or four years of experience in healthcare, optical services, or retail operations.
Experience with insurance processing and electronic health records.

Responsibilities

Acknowledge members, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Promote and educate members about health and wellness services.
Maintain Optical-area merchandise presentation by stocking, organizing, cleaning, signing, pricing, and securing merchandise, and by handling damages, claims, returns, and shrink according to company procedures.
Receive and stock Optical merchandise; maintain the area, use equipment appropriately, and complete required paperwork and logs.
Where applicable, receive, audit, and maintain hearing-aid inventory and process sales and refunds through point-of-sale systems.
Operate registers and related hardware and process member purchases, payments, returns, refunds, and exchanges according to applicable procedures.
Educate members on eyewear use and care and provide contact lens insertion, removal, and hygiene guidance.
Assist members with optical purchases; measure, adjust, and repair frames and lenses; complete eyewear and contact lens orders; and identify and verify prescription information.
Measure pupillary distance and position of wear for lens types including bifocal, trifocal, occupational, and progressive lenses using manual and digital systems.
Perform final eyewear inspections, including compound prism verification, and troubleshoot member non-adapt issues.
Communicate with laboratories and optometrists about job status, product updates, and reordering expired lenses.
Process eyewear and contact lens orders, monitor trial lens inventory, and ensure optical equipment is calibrated and clean.
Troubleshoot optical equipment failures and coordinate repairs.
As applicable and under an Optometrist’s guidance, schedule patient appointments, perform pre-testing, and record results.
Support optometric services and the use of new and existing technology.
Collect payments for doctor or telehealth services and schedule and confirm member visits in accordance with company policies, procedures, and applicable laws.
Maintain and file records in compliance with HIPAA and company procedures.
Where applicable, request, review, and process insurance claims and payments for doctor services, and claims, payments, and chargebacks for eye-care materials.
Supervise, train, and provide state-registered sponsorship for unlicensed associates and, where applicable, licensed associates serving as preceptor for associates in company-funded educational programs.
Complete assigned virtual and hands-on training, including training required to acquire and maintain certifications and licensure.
Maintain NPI registration where applicable, advanced knowledge of eye anatomy and diagnostic testing, and state licensure without lapse; participate in continuing education and internal development.
Lead and participate in teams by sharing resources, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes in collaboration with managers, coworkers, customers, and business partners; analyze information, monitor results, and identify improvement opportunities.
Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards; guide others, implement action plans, and assist management with ethical and compliance issues.
Model the company’s values by respecting individual differences, building trusting working relationships, mentoring others, serving members, using reliable information, learning, and driving continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid Live Better U education program, including tuition, books, and fees for eligible programs
Performance-based bonus awards