(USA) Optician, Licensed – Sam’s Club

Walmart•Albany, GA

1d•$34 - $42•Onsite

About The Position

The Licensed Optician at Sam’s Club provides member service and promotes health and wellness services while selling and supporting optical products and services. The role includes educating members on eyewear use and care, providing contact lens insertion, removal, and hygiene guidance, assisting with eyewear purchases, taking measurements, adjusting and repairing frames and lenses, processing orders, and verifying prescription information. The optician measures pupillary distance and position of wear for multiple lens types, conducts final eyewear inspections, troubleshoots non-adapt issues, and communicates with laboratories and optometrists about job status, product updates, and expired-lens reorders. The position also maintains the Optical area, merchandise, inventory, equipment, and required records; processes purchases, returns, refunds, exchanges, and applicable insurance claims and payments; and may support optometric services by scheduling appointments, performing pre-testing, and recording results under the guidance of an optometrist. The role maintains HIPAA-compliant records, required licensure and certifications, and NPI registration where applicable. It provides training and state-registered sponsorship to associates as required and participates in continuing education and development. The optician leads and supports teams, helps implement processes and improvements, and promotes company policies, ethics, and compliance. The hourly wage range is $33.50 to $41.50, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The role is based at the Sam’s Club location at 1201 N Westover Blvd, Albany, Georgia.

Requirements

High school diploma, GED, or equivalent, unless state-specific regulations require advanced education.
As required by state regulations, register and maintain Optician in Charge status.
Meet continuing-education requirements for state licensure and certifications.
Maintain active state licensure and/or registration.
Maintain active ABO and/or NCLE certifications through the American Board of Opticianry and National Contact Lens Examiners.
Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
As required by state regulations, maintain an NPI number and licensure.

Nice To Haves

Associate’s degree in opticianry, healthcare, or a related field and 3 years of experience in optical service, or 4 years of experience in healthcare, optical services, or retail operations.
Experience with insurance processing and electronic health records.

Responsibilities

Provide member service, identify member needs, assist with purchasing decisions, resolve concerns, and promote company products, services, and health and wellness offerings.
Maintain merchandise presentation and the Optical sales floor, including stocking, organizing, pricing, signing, cleaning, zoning, and handling claims, returns, damages, and shrink.
Receive, audit where applicable, and maintain Optical and hearing-aid inventory; complete required paperwork, logs, and documentation.
Operate registers and related hardware and process purchases, payments, returns, refunds, and exchanges using the appropriate procedures.
Educate members about eyewear usage and care and provide contact lens insertion, removal, and hygiene guidance.
Sell Optical products and services; assist with purchasing decisions, measure, adjust, and repair frames and lenses, complete eyewear and contact lens orders, and verify prescription information.
Measure pupillary distance and position of wear for different lens types using manual and digital systems.
Perform final eyewear inspections, including compound prism verification; troubleshoot non-adapt issues and communicate with laboratories and optometrists about job status and product updates.
Process eyewear and contact lens orders, monitor trial lens inventory, and ensure optical equipment is calibrated and clean.
Troubleshoot equipment failures and coordinate repairs.
As applicable and under an optometrist’s guidance, schedule patient appointments, perform pre-testing, and record results; support optometric services and the use of technology.
Collect payments for doctor and telehealth services; schedule and confirm member visits in compliance with company procedures and applicable laws.
Maintain and file records in compliance with HIPAA and company procedures; request, review, and process applicable insurance claims, payments, and chargebacks.
Supervise, train, and provide state-registered sponsorship for associates as required, including serving as a preceptor for associates in company-funded education programs.
Complete required virtual and hands-on training and maintain required certifications, licensure, NPI registration where applicable, and state board continuing-education requirements.
Participate in continuing education and internal development opportunities to strengthen technical and service capabilities.
Lead and participate in teams by sharing resources, coordinating assignments, providing advice and support, and helping others adapt to change.
Develop and implement processes and practices with colleagues and business partners, monitor results, and identify improvement opportunities.
Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards, and assist management in addressing compliance issues.
Embrace differences, build trusting working relationships, mentor and develop others, and serve members while pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off and/or PPTO for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
Performance-based bonus awards