(USA) Optician, Licensed – Sam’s Club. Part-Time. Bowling Green, KY. $28.00+ USD Hourly

Walmart•Bowling Green, KY

19d•Onsite

About The Position

The Licensed Optician provides member service and support in the Sam’s Club Optical area. The role helps members choose and use eyewear and contact lenses, sells optical products and services, processes orders and payments, and supports optometric services where applicable. It maintains Optical merchandise, inventory, equipment, and records in accordance with company procedures and applicable laws. The Optician also supports team performance, develops and mentors associates, and promotes company values, ethics, and compliance.

Requirements

As required by state regulations, register and maintain Optician in Charge status.
Meet continuing education requirements for state licensure and certifications.
Maintain active state licensure and/or registration.
Maintain active ABO and/or NCLE certifications through the American Board of Opticianry and National Contact Lens Examiners.
Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
High school diploma, GED, or equivalent, unless state regulations require advanced education.
As required by state regulations, maintain an NPI number and licensure.

Nice To Haves

Associate’s degree in opticianry, healthcare, or a related field and 3 years of experience in optical service, or 4 years of experience in healthcare, optical services, or retail operations.
Experience with insurance processing and electronic health records.

Responsibilities

Acknowledge members, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Educate members about health and wellness services, eyewear use and care, and contact lens insertion, removal, and hygiene.
Maintain Optical merchandise presentation by stocking, organizing, cleaning, pricing, signing, and securing merchandise; remove damaged goods and maintain the sales floor in accordance with company procedures.
Receive and stock Optical merchandise, maintain inventory and documentation, and handle claims, returns, zoning, shrink, and damage identification.
Where applicable, receive, audit, and maintain hearing aid inventory and process sales and refunds through POS systems.
Operate registers and related hardware; process purchases, payments, returns, refunds, and exchanges according to applicable procedures.
Sell optical products and services; measure, adjust, and repair frames and lenses; complete eyewear and contact lens orders; and identify and verify prescription information.
Measure pupillary distance and position of wear for different lens types using manual and digital systems.
Perform frame adjustments and repairs and inspect eyewear before dispensing, including compound prism verification.
Troubleshoot non-adapt issues and communicate with labs and optometrists about job status, product updates, and expired-lens reordering.
Process eyewear and contact lens orders, monitor trial lens inventory, and ensure optical equipment is calibrated and clean.
Troubleshoot equipment failures and coordinate repairs.
As applicable and under the guidance of a contracted or associate Optometrist, schedule appointments, perform pre-testing, and record results.
Support optometric services and new and existing technology; collect payments for doctor and telehealth services.
Schedule and confirm member appointments and process visits according to company policies and applicable laws.
Maintain and file records in compliance with HIPAA and company procedures.
Where applicable, request, review, and process insurance claims, payments, and chargebacks for doctor services and eye care materials.
Supervise, train, and sponsor unlicensed associates, and where applicable licensed associates, as a preceptor for company-funded education programs.
Complete assigned virtual and hands-on training required to acquire and maintain certifications and licensure.
Maintain NPI registration where applicable and advanced knowledge of eye anatomy and diagnostic testing; participate in continuing education and internal development.
Meet state board requirements and maintain active licensure without lapse.
Lead and participate in teams by sharing resources and information, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop and implement processes in collaboration with stakeholders; analyze information, monitor results, and identify improvement opportunities.
Promote compliance with company policies, procedures, and ethical standards, and assist management with addressing compliance issues.
Model company values by respecting individuals, acting with integrity, serving members, striving for excellence, and helping develop and support colleagues.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefits for eligible associates, including tuition, books, and fees for programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates.