Optician (Eyewear Consultant) - Vision Clinic

Bridgeview Eye PartnersMichigan City, IN
Onsite

About The Position

Bilingual skills are a plus! We value team members who can connect with and support patients from diverse backgrounds. No prior medical office experience? No problem—we provide comprehensive training to help you succeed.

Requirements

  • High school graduate or equivalent.

Nice To Haves

  • Bilingual skills are a plus.
  • Sales/retail experience is preferred.
  • Previous optician experience is a plus.

Responsibilities

  • Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
  • Calculate insurance co-pay based on insurance eligibility.
  • Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
  • Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
  • Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
  • Perform adjustments and repairs when necessary.
  • Troubleshoot patient concerns with eyewear when necessary.
  • Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
  • Maintain displays of optical merchandise.
  • Monitor patient flow throughout the office, properly communicating delays.
  • Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

Benefits

  • 6.5 paid holidays per year
  • 2 Floating Holidays
  • Approximately 10 days of PTO within first year
  • health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program
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