Eyewear Consultant/Optician

Maine Optometry•Standish, ME

10d•$20 - $25•Onsite

About The Position

Maine Optometry is hiring a full-time, in-person Eyewear Sales Consultant/Optician in Lewiston. The role supports patients in the optical department by helping them choose eyewear, ensuring glasses are accurately fitted and adjusted, and providing a welcoming, exceptional patient experience. Healthcare or customer service experience is a plus but is not required; comprehensive training is provided. The position pays $20–$25 per hour.

Requirements

High school graduate or GED equivalent.
Thorough and detail-oriented.
Able to multitask and work in fast-paced, high-volume environments.
Comfortable embracing new technology and change.
Strong customer service and retail skills.
Solid communication and listening skills and ability to work as a team player.
Basic math skills.
Knowledge of current optical frame styles and trends.

Nice To Haves

American Board of Opticianry (ABO) certification.
Optical dispensing experience.
Experience in healthcare or customer service.

Responsibilities

Greet patients warmly, offer assistance, and explain what to expect from the eyewear-shopping experience.
Take and record measurements, fit or adjust eyewear, and ensure finished eyewear meets standards and patient requirements.
Explore customers’ needs and priorities by asking open-ended questions.
Review prescriptions, identify special needs, consult with optometrists, and partner with management as needed.
Custom-fit glasses and inspect eyewear precisely while reinforcing patients’ final selections.
Demonstrate product knowledge and explain the features and benefits of lenses and frames using appropriate tools.
Anticipate and investigate patient concerns and develop long-term solutions.
Present and educate patients on eyewear and commit to expected delivery dates and times.
Keep frame boards clean, attractive, and organized.