Optician / Eyewear Consultant

Bridgeview Eye Partners • Toledo, OH

3d • $15 • Onsite

About The Position

The Optician / Eyewear Consultant helps patients select eyewear that suits their prescriptions, lifestyle, preferences, comfort, and style. The role explains doctor recommendations and lens options, provides attentive and personalized service, and supports patients throughout the ordering and dispensing process.

The position also handles order entry and tracking, insurance co-pay calculations, patient notifications and follow-up, eyewear adjustments and minor repairs, display upkeep, inventory monitoring, and daily optical-office operations. The work takes place in a professional eye care office with regular interaction with patients and team members. The work is primarily sedentary, with sitting for much of the day, and requires talking, hearing, and visual acuity.

The employer offers starting pay of $15 or more per hour based on experience, paid holidays and paid time off, health, dental, and vision insurance, a 401(k), and a company-paid certification program with opportunities for wage increases as skills develop.

Requirements

• High school diploma or equivalent.
• Strong communication and relationship-building skills.
• Attention to detail and the ability to complete administrative tasks accurately.
• Interest in eyewear, fashion, and helping patients find the right solutions.
• Positive, team-oriented approach to work.

Nice To Haves

• 1–2 years of relevant experience preferred.
• Customer service experience preferred.
• Previous optician experience is a plus.

Responsibilities

• Guide patients through frame and lens selections based on their prescriptions, lifestyle, and preferences.
• Explain doctor recommendations and educate patients on lens options and eyewear quality.
• Help patients choose frames that balance comfort, function, and personal style.
• Build positive relationships by providing attentive, personalized service.
• Calculate patient co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their progress to support timely delivery.
• Receive and verify completed orders in the system, notify patients, and coordinate dispensing appointments.
• Follow up with patients to check how they are adapting to new eyewear and prescribed contact lenses.
• Perform eyewear adjustments and minor repairs as needed.
• Troubleshoot eyewear concerns and help patients find appropriate solutions.
• Maintain attractive, organized displays that showcase optical merchandise.
• Monitor inventory for eyewear, optical merchandise, and lab supplies, reporting inventory information as required.
• Help maintain efficient patient flow and communicate delays appropriately.
• Partner with the office manager, team lead, and doctors to support the needs of the practice.
• Take on additional responsibilities as assigned.

Benefits

• Starting pay of $15 or more per hour based on experience.
• 6.5 paid holidays per year.
• Up to approximately 10 days of paid time off during the first year.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Company-paid certification program with opportunities for wage increases as skills are gained.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED