Eyewear Consultant/Optician

Maine Optometry • Standish, ME

9d • Onsite

About The Position

Maine Optometry is seeking a friendly, detail-oriented Eyewear Sales Consultant/Optician to work in its optical department in Lewiston. This full-time, in-person role helps patients choose eyewear and ensures that it fits and functions according to their needs. The consultant represents the practice by welcoming patients, explaining the eyewear shopping experience, and providing attentive customer service. Experience in healthcare or customer service is a plus but is not required; comprehensive training is provided.

The position is based in a supportive staff environment. Office hours are Monday 8 a.m.–6 p.m., Tuesday through Thursday 8 a.m.–5 p.m., Friday 8 a.m.–4:30 p.m., and Saturday 8 a.m.–12 p.m., with one Saturday shift per month. The listed hourly salary range is $20–$25.

Requirements

• Thorough and detail-oriented.
• Able to multitask and work in a fast-paced, high-volume environment.
• Embraces new technology and change.
• Strong customer service and retail skills.
• Solid communication and listening skills, and ability to work as a team player.
• Basic math skills.
• High school graduate or GED equivalent.

Nice To Haves

• Healthcare or customer service experience.
• American Board of Opticianry (ABO) certification.
• Optical dispensing experience.
• Knowledge of current optical frame styles and trends.

Responsibilities

• Greet patients, offer assistance, and explain what to expect from the eyewear shopping experience.
• Take and record measurements, fit or adjust eyewear, and ensure completed eyewear meets standards and patient requirements.
• Ask open-ended questions to understand customers’ needs and priorities.
• Review prescriptions, identify special needs, and consult with optometrists and management as needed.
• Custom-fit glasses, inspect eyewear precisely, and reinforce patients’ final selections.
• Demonstrate product knowledge and accurately explain features and benefits of lenses and frames using appropriate tools.
• Anticipate and investigate patient issues and develop long-term solutions.
• Present and educate patients on eyewear and commit to an expected delivery date and time.
• Keep frame boards clean, attractive, and organized.

Benefits

• 401(k) retirement savings plan.
• Health insurance.
• Paid vacation time.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED