Optician - Eyewear Expert- We Will train!

Bridgeview Eye Partners • Noblesville, IN

3d • Onsite

About The Position

Midwest Eye Consultants is hiring an Optician to guide patients through selecting eyewear that supports their vision needs and personal style. The role involves explaining lens technology and doctor recommendations, advising on frames and lens options, and creating an enjoyable shopping experience with attentive customer service. The Optician also handles administrative and retail-area tasks, including insurance eligibility and co-pay calculations, optical lab orders, inventory, and merchandise displays. Training is offered. The position is on-site in Noblesville, Indiana.

Requirements

• Strong communication and customer-service skills to foster long-lasting patient relationships.
• Ability to counsel patients on eyewear selection and educate them about lens options and doctor recommendations.
• Administrative skills for calculating co-pays, reviewing insurance eligibility, and preparing optical lab work orders.
• Creative design skills for creating and maintaining optical merchandise displays.
• Ability to perform the physical activities and meet the lifting requirements described in the posting.

Nice To Haves

• A heart for patient care and customer service.
• Knowledge, skills, and experience relevant to the role; starting wage is based on these factors.

Responsibilities

• Assist patients in selecting spectacles by explaining quality choices, lens options, and frame styles that suit their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their status daily to support timely delivery.
• Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
• Follow up with patients about adapting to dispensed eyewear and prescribed contact lenses.
• Adjust and repair spectacles when necessary.
• Troubleshoot patient concerns about eyewear when necessary.
• Educate patients on caring for prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain optical merchandise displays.
• Monitor patient flow during appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• 6.5 paid holidays per year plus 2 floating holidays.
• Approximately 8 days of PTO within the first year.
• Health, dental, and vision benefits.
• 401(k).
• Company-paid certification program offering growth and wage increases.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed