Optician - Eyewear Expert- We Will train!
About The Position
Midwest Eye Consultants is hiring an Optician to guide patients through selecting eyewear and create an enjoyable shopping experience. The optician explains doctor recommendations, lens technology, lens options, and fashionable frame choices suited to each patient's prescription, lifestyle, and personal style. The role combines patient care and customer service with administrative tasks, including insurance eligibility reviews, co-pay calculations, and preparation and tracking of optical lab orders. It also involves maintaining optical merchandise displays and inventory. The position is on-site in Noblesville, Indiana, and the company will train the successful candidate. The listed start wage is $16.00; starting wage is based on knowledge, skills, and experience.
Requirements
- Ability to communicate and provide superior customer service that fosters long-lasting relationships.
- Ability to stand, walk, stoop, grasp, type, and perform tasks requiring manual dexterity.
- Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of assigned work.
- Ability to regularly lift up to 15 pounds from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
Responsibilities
- Assist patients with selecting spectacles by explaining quality choices, lens selection, and frame styling appropriate to their lifestyle and prescription.
- Calculate insurance co-pays based on insurance eligibility.
- Enter spectacle orders accurately and monitor their status daily to ensure timely delivery.
- Receive spectacle orders into the system, verify orders, notify patients, and schedule dispensing.
- Contact patients to follow up on their adjustment to dispensed eyewear and prescribed contacts.
- Adjust and repair spectacles when necessary.
- Troubleshoot patient concerns about eyewear when necessary.
- Educate patients on caring for prescribed eyewear.
- Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
- Maintain optical merchandise displays.
- Monitor patient flow throughout appointments and communicate delays appropriately to other departments.
- Perform other duties and assume responsibilities as determined by the doctor and practice leadership.
Benefits
- 6.5 paid holidays per year plus 2 floating holidays.
- Approximately 8 days of PTO within the first year.
- Health, dental, and vision benefits.
- 401(k).
- Growth and wage increases through a company-paid certification program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
