Eyewear Consultant/Optician - North Float
About The Position
Maine Optometry is seeking a friendly, detail-oriented Eyewear Sales Consultant/Optician to support its optical department at its Brunswick and Freeport locations. This is a full-time, in-person sales role that floats between locations. Healthcare or customer-service experience is a plus but is not required; comprehensive training is provided. The consultant helps patients choose eyewear, ensures it is properly adjusted and fitted, and delivers an exceptional patient experience. The role involves explaining eyewear options, working with prescriptions and optometrists as needed, and maintaining an attractive, organized frame display. The listed salary range is $20–$25 per hour.
Requirements
- Thoroughness and attention to detail.
- Ability to multitask and work in a fast-paced, high-volume environment.
- Willingness to embrace new technology and change.
- Strong customer service and retail skills.
- Solid communication and listening skills, and ability to work as a team player.
- Basic math skills.
- High school graduate or GED equivalent.
- Knowledge of current optical frame styles and trends.
Nice To Haves
- American Board of Opticianry (ABO) certification.
- Optical dispensing experience.
- Experience in healthcare or customer service.
Responsibilities
- Greet patients, offer assistance, and explain what to expect during the eyewear shopping experience.
- Explore customers’ needs and priorities by asking open-ended questions.
- Take and record measurements, adjust and fit eyewear, and ensure finished eyewear meets standards and patient requirements.
- Review prescriptions, identify special needs, consult with optometrists, and partner with management as needed.
- Custom-fit glasses, inspect eyewear precisely, and reinforce patients’ final selections.
- Demonstrate product knowledge and describe the features and benefits of lenses and frames using appropriate tools.
- Anticipate and investigate patient problems and develop long-term solutions.
- Present and educate patients on eyewear, and commit to expected delivery dates and times.
- Keep frame boards clean, attractive, and organized.
Benefits
- 401K retirement savings plan
- Health insurance
- Paid vacation time
- Additional benefits (not specified)
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
