Optical Sales Associate / Optician - Training Provided!

Clarkson Eyecare • Eureka, MO

1d • Onsite

About The Position

Clarkson Eyecare is hiring an Optical Technician (Optician) in Eureka, Missouri. The role delivers a world-class Total Patient Experience by supporting patients’ medical needs while maximizing retail sales. The Optical Technician is trained to dispense and fit glasses and contact lenses based on prescriptions written by optometrists and ophthalmologists, connecting patients’ needs with the products and services offered. Eyecare or medical experience is not required, and training is provided.

This full-time role requires open availability for shifts during office hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 1 p.m. Employees will not work all of those hours, but may need to work somewhat earlier or later as needed.

The position involves frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, or pulling items up to 25 pounds. Strong fine motor skills and full use of the hands are essential. Visual and auditory acuity, including color, depth, peripheral vision, and the ability to adjust focus, are required. Occasional driving or climbing may also be necessary.

Requirements

• High school diploma or GED.
• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• Communication, interpersonal, and negotiation skills.
• Ability to read, analyze, and interpret insurance forms.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Favorable result on a background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds and required visual and auditory acuity.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• Current ABO/ABOC and NCLE certifications, or ability to obtain them within the first two years of employment.

Responsibilities

• Build relationships with patients and deliver the Total Patient Experience while providing medical support.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders in E360.
• Follow job aids, policies, and protocols.
• Maintain clean, organized, stocked, and well-presented frame areas and accurate frame inventory.
• Perform general office duties and cleaning as assigned by the manager.
• Assist with other duties in the office as needed.
• Comply with HIPAA requirements for protected health information.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED