Optical Sales Associate / Optician - Training Provided!

Clarkson Eyecare • Saint Peters, MO

3h

About The Position

The Optical Technician (Optician) helps deliver a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role is trained to dispense and fit glasses and contact lenses using prescriptions written by optometrists and ophthalmologists, connecting patients’ needs with the goods and services offered.

The position is full time and requires open availability to work shifts during the office’s operating hours: Monday through Friday, 8:00 a.m. to 7:00 p.m., and Saturday, 8:00 a.m. to 1:00 p.m. Associates may need to work somewhat earlier or later as needed, but will not work all listed hours. Some duties may be assigned by the manager, and additional office duties may be needed.

Requirements

• High school diploma or GED.
• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• Communication, interpersonal, and negotiation skills.
• Ability to read, analyze, and interpret insurance forms.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or organization employees.
• Comply with HIPAA requirements concerning disclosure of protected health information.
• Favorable result on a background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the physical activities described, including walking, sitting, standing, bending, stooping, reaching, and handling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.
• Open availability to work shifts within the office’s stated operating hours, with occasional earlier or later work as needed.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience (strongly preferred).
• Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment; preferred but not required.

Responsibilities

• Build relationships with patients and provide medical support as part of the Total Patient Experience.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames to suit their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders in E360.
• Follow job aids, policies, and protocols.
• Maintain frame standards by cleaning and organizing well-stocked, well-presented areas.
• Follow protocols to keep frame inventory accurate.
• Perform general office duties and cleaning as assigned by the manager.
• Assist with other office duties as needed.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED