Optical Sales Associate / Optician - Training Provided, Part Time!

Eye Care Partners•Junction City, KS
•Onsite

About The Position

An Optical Technician (Optician) delivers a high-quality Total Patient Experience by supporting patients’ medical needs and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients with appropriate products and services. This is a part-time position in Junction City, Kansas, for 25 hours per week. The office is open Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 1 p.m. The associate must be available to work any shift during those hours and may occasionally need to work earlier or later.

Requirements

  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • High school diploma or GED.
  • Communication, interpersonal, and negotiation skills.
  • Ability to read, analyze, and interpret insurance forms.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Favorable background check as required by state.
  • Proof of identity and authorization to work in the United States.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to perform the physical demands of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking; bending, stooping, and reaching; fine motor tasks; and visual and auditory activities.

Nice To Haves

  • Previous medical office experience.
  • Previous ophthalmic experience, strongly preferred.
  • Current ABO/ABOC and NCLE certifications, or willingness to obtain them within the first two years of employment.

Responsibilities

  • Build relationships with patients and deliver the Total Patient Experience while providing medical support.
  • Determine patients’ wants and needs and recommend and sell products to meet or exceed their expectations.
  • Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
  • Operate auto-lensometers and manual lensometers.
  • Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
  • Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
  • Dispense patient orders and repair and adjust frames.
  • Dispense glasses and contact lens orders in E360.
  • Follow job aids and policies.
  • Clean and organize frames and maintain well-stocked, presentable frame areas.
  • Follow protocols to maintain accurate frame inventory.
  • Perform general office duties and cleaning assigned by the manager.
  • Assist with other office duties as needed.
  • Comply with HIPAA requirements for protected health information.
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