Optical Sales Associate / Optician - Training Provided, Part Time!

Eye Care Partners Career Opportunities•Junction City, KS
•Onsite

About The Position

EyeCare Partners is hiring a part-time Optical Technician (Optician) for The Eye Doctors in Junction City, Kansas. The role delivers a Total Patient Experience, supports patients’ medical needs, and maximizes retail sales. The Optical Technician is trained to dispense and fit glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, connecting patients’ needs with the available products and services. The position is 25 hours per week. Offices are open Monday through Friday, 8 a.m.–6 p.m., and Saturday, 8 a.m.–1 p.m. The employee must be available to work any shift during those hours and may sometimes need to work slightly earlier or later. Training is provided.

Requirements

  • High school diploma or GED.
  • At least one year in a role interacting with customers or patients, or an equivalent combination of education and experience.
  • Communication, interpersonal, and negotiation skills.
  • Ability to read, analyze, and interpret insurance forms.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Comply with HIPAA requirements concerning protected health information.
  • Favorable result on a background check as required by state.
  • Proof of identity and authorization to work in the United States.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to perform the stated physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and required visual and auditory acuity.

Nice To Haves

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
  • Current ABO/ABOC and NCLE certifications preferred, but not required. Certifications may be obtained within the first two years of employment.

Responsibilities

  • Build relationships with patients and deliver the Total Patient Experience while providing medical support.
  • Determine patients’ wants and needs and sell products and services to exceed their expectations.
  • Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
  • Operate auto-lensometers and manual lensometers.
  • Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
  • Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
  • Dispense patient orders and repair and adjust frames.
  • Dispense glasses and contact lens orders in E360.
  • Follow job aids, policies, and applicable protocols.
  • Maintain frame standards by cleaning and organizing well-stocked, presentable areas.
  • Follow protocols to keep frame inventory accurate.
  • Perform general office duties and cleaning as assigned by the manager.
  • Assist with other office duties as needed.
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