Optical Sales Associate / Optician - Training Provided, Part Time!

The Eye Doctors•Junction City, KS

About The Position

The Optical Technician delivers a Total Patient Experience that supports patients’ medical needs while maximizing retail sales. The role connects patients’ needs with offered products and services and includes training to dispense and fit glasses and contact lenses based on prescriptions from optometrists and ophthalmologists. This is a part-time position scheduled for 25 hours per week, with open availability required for shifts during office hours: Monday–Friday, 8 a.m.–6 p.m., and Saturday, 8 a.m.–1 p.m. Some work slightly before or after those hours may be needed. The employee will not work all listed hours. Duties also include office support and other tasks as assigned by the manager.

Requirements

High school diploma or GED.
At least one year in a role interacting with customers or patients, or an equivalent combination of education and experience.
Communication, interpersonal, and negotiation skills.
Ability to read, analyze, and interpret insurance forms.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before customer or employee groups.
Comply with HIPAA requirements concerning protected health information.
Favorable background check as required by the state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Able to perform the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and required visual and auditory acuity.

Nice To Haves

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Current ABO/ABOC and NCLE certifications preferred, or may be obtained within the first two years of employment.

Responsibilities

Deliver the Total Patient Experience and build relationships with patients while providing medical support.
Identify patients’ wants and needs and sell products and services to exceed their expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
Accurately take optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust frames.
Dispense glasses and contact lens orders in E360.
Follow job aids, policies, and protocols for accurate frame inventory.
Maintain clean, organized, fully stocked, and well-presented frame areas.
Perform general office duties and cleaning as assigned by the manager.
Assist with other office duties as needed.