Optical Sales Associate / Optician - Training Provided, Part Time!
About The Position
The Optical Technician (Optician) delivers a high-quality Total Patient Experience by supporting patients’ medical needs while maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients with suitable products and services. Training is provided. This is a part-time position for 25 hours per week in Junction City, Kansas. The office is open Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 1 p.m. The associate must have open availability to work shifts within those hours and may occasionally need to work earlier or later. The position includes patient service and sales, optical measurements and adjustments, inventory and frame-area upkeep, and general office duties.
Requirements
- High school diploma or GED.
- At least one year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Comply with HIPAA requirements concerning protected health information.
- Favorable result on a background check as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to perform the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.
- Availability to work shifts within the office’s stated operating hours, with occasional earlier or later work as needed.
Nice To Haves
- Previous medical office experience preferred.
- Previous ophthalmic experience strongly preferred.
- Current ABO/ABOC and NCLE certifications preferred; certifications may instead be obtained within the first two years of employment.
Responsibilities
- Deliver the Total Patient Experience and build relationships with patients while providing medical support.
- Determine patients’ wants and needs and recommend and sell appropriate products and services.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
- Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair or adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids and policies.
- Clean and organize frame displays and maintain fully stocked, well-presented areas.
- Follow protocols to keep frame inventory accurate.
- Perform general office duties and cleaning assigned by the manager.
- Assist with other duties in the office as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
