Optical Sales Associate / Optician - Training Provided!

Clarkson Eyecare • Union, MO

3d • Onsite

About The Position

Clarkson Eyecare is hiring an Optical Technician (Optician) in Union, Missouri. The role provides a Total Patient Experience by supporting patients’ medical needs while maximizing retail sales. The Optical Technician is trained to dispense and fit glasses and contact lenses based on prescriptions written by optometrists and ophthalmologists, connecting patients’ needs with the products and services offered.

This is a full-time position with open availability for shifts during the office’s operating hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 1 p.m. Employees will not work all of those hours, but may need to work somewhat earlier or later as needed. Training is provided.

Requirements

• High school diploma or GED.
• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• Communication, interpersonal, and negotiation skills.
• Ability to read, analyze, and interpret insurance forms.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Favorable result on a background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Current ABO/ABOC and NCLE certifications preferred; certifications may instead be obtained within the first two years of employment.

Responsibilities

• Build relationships with patients and deliver the Total Patient Experience, including medical support.
• Identify patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders in E360.
• Follow job aids and policies.
• Maintain frame standards by cleaning and organizing fully stocked, well-presented areas.
• Follow protocols to keep frame inventory accurate.
• Perform general office duties and cleaning assigned by the manager.
• Assist with other office duties as needed.
• Comply with HIPAA requirements and applicable privacy policies and procedures.

Benefits

• Medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off (PTO) and paid holidays.
• Paid maternity leave.
• Employee discounts.
• Competitive base pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED