Optical Sales Associate / Optician - Training Provided!
About The Position
EyeCare Partners is hiring an Optical Technician / Optician for The Eye Doctors in Topeka, Kansas. The Optical Technician helps deliver a high-quality patient experience while supporting patients’ medical needs and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with available products and services. This is a full-time position with open availability for shifts during the practice’s Monday–Friday hours of 8 a.m.–6 p.m. and Saturday hours of 8 a.m.–1 p.m. Employees may occasionally need to work earlier or later as needed, but will not work all of the listed hours. Training is provided.
Requirements
- High school diploma or GED.
- At least one year in a role interacting with customers or patients, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Compliance with HIPAA requirements for protected health information.
- Favorable background-check result as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience, strongly preferred.
- Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment; certifications are preferred but not required.
Responsibilities
- Build relationships with patients and deliver the Total Patient Experience while providing medical support.
- Determine patients’ wants and needs and recommend and sell products to exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
- Collect and record optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders, and repair and adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids, policies, and protocols for accurate frame inventory.
- Maintain clean, organized, fully stocked, and well-presented frame areas.
- Perform general office duties and cleaning as assigned by the manager.
- Assist with other office duties as needed.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
