Optical Sales Associate / Optician - Training Provided!
About The Position
The Optical Technician (Optician) works to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients’ medical needs. The role is trained to dispense and fit glasses and contact lenses based on prescriptions written by Optometrists and Ophthalmologists, and to connect patient needs with the company’s goods and services. The position is based in Marysville, Kansas, and requires open availability for shifts scheduled within the offices’ Monday–Friday 8 a.m.–6 p.m. and Saturday 8 a.m.–1 p.m. operating hours. Some work earlier or later may be needed.
Requirements
- High school diploma or GED.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Must comply with HIPAA requirements concerning protected health information.
- Must receive a favorable background check as required by the state.
- Must provide proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking; and strong fine motor skills, full use of hands, and visual and auditory acuity.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience.
- Current ABO/ABOC and NCLE certifications, or willingness to obtain them within the first two years of employment.
Responsibilities
- Build relationships with patients and provide medical support while carrying out the Total Patient Experience.
- Determine patients’ wants and needs and sell products and services to exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
- Collect accurate optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair and adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids, policies, and protocols, including those for maintaining accurate frame inventory.
- Keep frame areas clean, organized, fully stocked, and well presented.
- Perform general office duties and cleaning assigned by the manager.
- Assist with other office duties as needed.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off.
- Paid holidays.
- Paid maternity leave.
- Competitive base pay.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
