Optical Sales Associate / Optician - Training Provided!

Eye Care Partners•Marysville, KS

3d•Onsite

About The Position

EyeCare Partners is hiring an Optical Technician (Optician) for The Eye Doctors in Marysville, Kansas. The role provides a Total Patient Experience by supporting patients’ medical needs while maximizing retail sales. The associate is trained to dispense and fit glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and to connect patients’ needs with the products and services offered. This is a full-time position with open availability for shifts during the office’s Monday–Friday, 8 a.m.–6 p.m. and Saturday, 8 a.m.–1 p.m. operating hours. Some earlier or later work may be needed as required; the associate will not work all listed hours.

Requirements

High school diploma or GED.
At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
Communication, interpersonal, and negotiation skills.
Ability to read, analyze, and interpret insurance forms.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Favorable background check as required by the state.
Proof of identity and authorization to work in the United States.
Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor use of the hands; and visual and auditory acuity.

Nice To Haves

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Current ABO/ABOC and NCLE certifications are preferred; certification may alternatively be obtained within the first two years of employment.

Responsibilities

Deliver the Total Patient Experience and build relationships with patients while providing medical support.
Identify patients’ wants and needs and sell products and services to exceed their expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust frames.
Dispense glasses and contact lens orders in E360.
Follow job aids and policies.
Keep frame displays clean, organized, stocked, and presentable.
Follow protocols to maintain accurate frame inventory.
Perform general office duties and cleaning assigned by the manager.
Assist with other office duties as needed.
Comply with HIPAA requirements for protected health information.