Optical Technician / Optician
EyeCare Associates•Hoover, AL
About The Position
An Optical Technician achieves a world class Total Patient Experience that maximizes retail sales while supporting patients’ medical needs. The role dispenses and fits glasses and contact lenses based on prescriptions written by Optometrists and Ophthalmologists, and connects patients’ needs to the goods and services offered. The position involves helping patients select and receive eyewear, recommending suitable lenses and frames, taking optical measurements, dispensing orders, and repairing or adjusting frames. It also requires operating lensometers and using Microsoft Office applications.
Requirements
- At least 1 year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- High school diploma or GED.
- Favorable result on a background check as required by state.
- Proof of identity and right to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong fine motor skills and full use of hands.
- Ability to lift, carry, push, and pull items up to 25 lbs.
- Required visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience.
- ABO certification.
- NCLE certification.
Responsibilities
- Embrace and execute the Total Patient Experience, building relationships with patients while delivering medical support.
- Determine patient wants and needs and sell to exceed their expectations.
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend specific lenses, lens coatings, and frames to suit their needs.
- Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair and adjust patient frames.
- Dispense all glasses and/or contact lens orders using the current process.
Benefits
- Full benefits package, including medical, vision, dental, and life insurance.
- 401k with employer matching.
- Paid time off (PTO) and paid holidays.
- Paid maternity leave.
- Competitive base pay.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
