Optical Technician / Optician

Eye Care Partners Career Opportunities • Charlotte, NC

3d

About The Position

An Optical Technician achieves a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role involves dispensing and fitting glasses and contact lenses based on prescriptions written by optometrists and ophthalmologists, and connecting patients’ needs to available goods and services.

The position also includes providing patient support, helping patients choose eyewear, recommending suitable lenses, coatings, and frames, taking optical measurements, dispensing orders, and repairing and adjusting frames.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• Favorable result on a background check as required by state.
• Proof of identity and authorization to work in the United States.
• High school diploma or GED.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to lift, carry, push, and pull items weighing up to 25 pounds.
• Strong fine motor skills and full use of hands.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• ABO certification.
• NCLE certification.

Responsibilities

• Embrace and execute the Total Patient Experience, building relationships with patients while delivering medical support.
• Determine patients’ wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense glasses and/or contact lens orders using the current process.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED