Optical Supervisor - Village Pointe

Warby Parker • Omaha, NE

1d

About The Position

Warby Parker is seeking a part-time Optical Supervisor to join its in-house optical team at Village Pointe. The role combines customer-facing optical work with store leadership and operations. The supervisor serves as a store keyholder, helps open and close the store, maintains internal operations, and supports an upbeat, productive environment for opticians and retail advisors. The position is suited to an energetic, customer-focused learner who can help customers feel confident about their eyewear while supporting the growth of the team and business.

Requirements

• Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in states without licensing requirements.
• Have at least 2 years of experience, including supervisor responsibilities.
• Demonstrate effective, professional communication and the ability to explain technical terms clearly to customers.
• Be dedicated to providing exceptional service to customers and teammates.
• Be an energetic, positive team player who can adapt to a fast-paced, changing environment.
• Be detail-oriented, calm under pressure, and able to manage a wide range of responsibilities.
• Be open-minded and committed to continuous learning.
• Not be listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

• Passion for the eyewear and retail industries.

Responsibilities

• Work directly with customers to help meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear accurately.
• Check finished eyewear against optical standards and customers’ requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Help open and close the store as a keyholder.
• Ensure daily operational, service, and staff-zoning procedures are carried out to Warby Parker standards.
• Support the store vision and sales by providing outstanding service on the floor and serving as a primary contact for customer and operational questions.
• Work with store management to lead and mentor the Optical team, including participants in the Optician Apprentice Program.
• Model excellent customer service.
• Maintain store systems, inventory databases, and business operations.
• Foster and support a productive, positive employee culture.

Benefits

• For part-time employees: Employee Assistance Program (EAP).
• For part-time employees: Employee Stock Purchase Plan.
• For part-time employees: Free eyewear.
• For part-time employees: Paid sick leave, with Washington-specific accrual terms noted in the posting.
• Additional benefits may be available; the posting says, “And more (just ask!).”

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed