Optical Sales Manager

Eyetastic Services • Olathe, KS

2d

About The Position

An established optical practice is seeking a confident, organized, and proactive Optical Office Manager to lead its team. This leadership role focuses on creating a positive patient experience, fostering a supportive team culture, and driving operational excellence. The manager will take ownership of team performance and continuous improvement while balancing daily operations with broader practice goals. It is an opportunity to help shape the patient and team experience and contribute to the long-term success of a growing practice.

Requirements

• Proven leadership experience and the ability to drive results.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfort holding team members accountable and having difficult conversations.
• Exceptional communication skills, emotional maturity, and dependability.
• A track record of building strong teams and positive work cultures.
• A proactive, hands-on management approach that balances daily operations with big-picture thinking.

Nice To Haves

• Sales background or experience coaching teams to achieve operational and service goals.

Responsibilities

• Oversee daily optical office operations to support smooth workflows and exceptional patient care.
• Lead, motivate, and coach the team, fostering accountability and professional growth.
• Maintain high standards, provide constructive feedback, and engage in difficult conversations when needed.
• Create a positive, collaborative, and supportive work environment.
• Identify areas for improvement and implement effective processes for training, workflow, and team development.
• Take ownership of team performance, consistency, and continuous improvement initiatives.
• Participate in the patient experience by coaching staff on service excellence and identifying opportunities to improve practice performance.
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality.
• Address gaps and challenges proactively with solution-oriented thinking, structure, and follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed