Optical Sales Consultant (Portland)

ABB Optical Group•Portland, OR
•Onsite

About The Position

The Optical Sales Consultant is a field-based, outside sales role responsible for growing business with Eye Care Practitioners in an assigned territory. Using consultative sales methods learned through ABB’s sales training program, the consultant builds relationships with targeted key accounts and sells ABB’s optical products and services across its contact lens, optical lab, and business solutions pillars. The position focuses on meeting sales forecasts and quotas while increasing revenue and profitability for both ABB and its customers. The role involves daily face-to-face customer visits and approximately 30–50% overnight travel, depending on geography. The consultant manages existing accounts and develops new prospects, works with customer decision makers and external industry partners, and collaborates with colleagues across ABB’s Lab and Business Solutions teams. The ideal candidate must live in the designated territory and reports to the Regional Sales Manager. There are no supervisory responsibilities.

Requirements

  • Bachelor’s degree or equivalent.
  • At least 3 years of current field-based business-to-business sales experience, or 3 years of experience in an optical retail setting with responsibility for driving sales and meeting revenue goals.
  • Valid state motor vehicle operator’s license.
  • Intermediate proficiency with general PC use and applications, particularly Excel, Microsoft Teams, Outlook, PowerPoint, and Word.
  • Experience using customer relationship management software such as Salesforce or HubSpot.
  • Ability to make daily in-person visits to customer accounts.
  • Ability to travel overnight as needed; the posting estimates approximately 30–50% depending on geography.

Nice To Haves

  • Experience calling on Eye Care Professionals, including optometrists, ophthalmologists, and opticians.
  • Experience promoting vision care products such as contact lenses, eyeglass lenses, frames, or other eye-health or vision-related products.
  • Experience as an optician or in an optical or eye-care setting.
  • At least 3 years of territory management experience managing a customer base with an assigned quota.
  • Demonstrated progression in a sales or marketing role.
  • A record of sales achievement in previous roles, including promotions, awards, or recognition.

Responsibilities

  • Achieve quarterly sales objectives through consultative selling and face-to-face meetings with prospective and established accounts.
  • Manage a book of existing business, including ABB’s largest and most valuable customers, using appropriate messaging and call frequency.
  • Grow territory revenue and profit by developing existing accounts and cold-calling prospects from designated sources.
  • Cross-sell multiple product lines within existing accounts to increase revenue and meet sales goals.
  • Negotiate customer service agreements and contracts documenting the terms and conditions of the ABB-customer relationship.
  • Conduct quarterly business reviews to identify products and services that meet account needs and support customers’ business development goals.
  • Build positive relationships with key office and staff personnel and provide product and service training when appropriate.
  • Maintain productive relationships with leading soft contact lens manufacturers’ representatives and engage optical lab manufacturers where appropriate.
  • Track customer and prospect interactions in HubSpot and execute marketing activities and promotions to maximize sales results.
  • Collaborate with internal partners, including colleagues in the Lab and Business Solutions pillars.
  • Maintain accurate knowledge of company pricing, policies, and procedures.
  • Inform current and prospective customers about products, promotions, and services to generate or increase business.
  • Analyze sales data and reports to understand market trends and identify account and territory opportunities.
  • Create and execute a quarterly territory business plan using company analytics, sales reports, and collaboration with sales management, including account targeting and territory zones for call coverage.
  • Plan and conduct weekly meetings with Eye Care Professionals and other decision makers based on business strategy, best practices, and sales leadership direction.
  • Follow up on leads within 24–48 hours and track progress with detailed information.
  • Share industry information within the team and communicate with external business partners.
  • Attend local, state, or national conventions and optical industry meetings as needed.
  • Provide the Regional Sales Manager with territory updates at least every other week, including sales results, challenges, key accounts, and assigned personal development topics.
  • Complete assigned regional and national training and development courses within designated periods.
  • Follow company sales policies and guidelines.

Benefits

  • Medical, dental, and vision insurance.
  • Life and group life insurance, plus voluntary supplemental life insurance.
  • Supplemental health benefits, including critical illness, hospital, and accident coverage.
  • Short- and long-term disability.
  • Paid family leave where applicable by state law.
  • 401(k) plan.
  • Tuition reimbursement.
  • Eyewear discounts.
  • Paid vacation and/or sick time.
  • Paid holidays.
  • Birthday PTO.
  • The position may be eligible for a bonus and/or commission plan, subject to the applicable plan terms.
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