Ops Support & Compliance Coordinator
About The Position
The Operations Support and Compliance Coordinator assists the Director of Standards (DOS) and Program Managers (PMs) at the Center with administration of CFR 14 Parts 61, 121, 135, and 142, EASA and other NAA requirements, and FAA Order 8900.1. The role maintains and verifies the currency of training and certificate-holder documentation, instructor records, and compliance systems; prepares reports and correspondence; and supports audits, training-program development, instructor qualifications, and scheduling of required checks and evaluations. The coordinator works with internal FlightSafety teams and customer flight-operations leaders, supports customer satisfaction and site Quality Management System activities, and may travel as required. The role requires aviation-related experience and knowledge of applicable aviation regulations and FlightSafety operations manuals. An associate's degree from a two-year college or technical school is preferred, though related experience or an equivalent combination of education and experience may substitute. The position involves regular use of office and computer equipment and a work environment that can include moving mechanical parts and occasional exposure to varied outdoor, physical, and environmental conditions.
Requirements
- At least one year of experience in an aviation-related field.
- Knowledge of FAR Parts 61, 91, 121, 135, 141, and 142; Part 121 Appendices E and F; the FlightSafety Operations Manual; and FAA Order 8900.1.
- Thorough knowledge and understanding of applicable FAA, EASA, TC, and other NAA regulations.
- Fluency in spoken and written English, including the ability to speak, understand, read, and write.
- Associate's degree from a two-year college or technical school, or three years of related experience and/or training, or an equivalent combination of education and experience; substituted experience must be in a related field.
- Ability to use an IBM PC or compatible computer with a printer, computer peripherals, and office equipment.
Nice To Haves
- A second language is a plus.
- Associate's degree from a two-year college or technical school is preferred.
Responsibilities
- Maintain libraries of approved Part 121/135 certificate-holder programs, manuals, and documents, or electronic equivalents, required for training, testing, and checking.
- Ensure required documentation is accurate and current.
- Develop and maintain systems for instructor, Check Airman, and TCE training records and for tracking the status of required manuals, checklists, and certificate-holder documents.
- Maintain instructor training documentation and computerized instructor records to comply with FM regulatory requirements, Part 142, and FlightSafety policies.
- Use computerized records to compile data and prepare reports for the Director of Pilot Training, Director of Pilot Standards, Program Managers, and Customer Support Manager.
- Conduct internal audits of training records for conformance with the Quality Manual, ISO 9001 2000, applicable FM regulations, JM requirements, and FSI-mandated training.
- Provide Program Managers and instructors with information about JM requirements and specific requirements in Part 121/135/142 training programs, operations manuals, and operations specifications.
- Coordinate with the DOS on instructor training, qualifications, and currency.
- Assist the DOS, DOT, and Program Managers in drafting and revising approved training programs to comply with FAR Parts 121, 135, and 142.
- Assist the DOS in ensuring compliance with FM regulations Parts 61, 91, 121, 135, and 142, and FlightSafety Operations Manuals.
- Establish and maintain good public relations and close working relationships with customer Directors of Flight Operations and/or Chief Pilots.
- Communicate with the Compliance functional group, the JM Head of Training, and other Learning Center staff about certificate-holder manuals, documents, and course documents.
- Assist the DOS in identifying and ensuring compliance with FM Regulations, Inspector Handbooks, and JM requirements.
- Assist the DOS, DOT, and Program Managers in scheduling checks and evaluations required for instructor currency and certification under applicable regulations and FlightSafety policies.
- Maintain FlightSafety's commitment to customer satisfaction while performing job duties.
- Contribute to a cooperative work environment through commitment to common goals, problem-solving, communication, and encouragement of other employees and departments.
- Protect the security of FSI materials, projects, and business information regarding FSI product methods and techniques.
- Ensure the accuracy and completeness of assigned tasks and adhere to a work schedule with prompt and regular attendance.
- Report observed safety hazards in the work area, equipment, or building promptly to appropriate personnel.
- Participate in site Quality Management System activities and follow processes related to site QMS goals.
- Support ethical and lawful conduct in dealings with coworkers, customers, vendors, and others.
- Prepare correspondence as directed by the DOS.
- Prioritize work on a daily, weekly, and monthly basis.
- Travel as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
