Manager, Compliance Strategy & Ops

eBay•Portland, OR

3d•$86,800 - $150,100

About The Position

eBay’s Compliance organization addresses regulatory, compliance, and operational requirements affecting its platform, customer and seller experiences, and business operations. The organization partners across Product, Legal, Compliance, Risk, Trust, Operations, Customer Support, Analytics, and Finance to balance regulatory obligations, customer and seller experience, and operational scalability. The Manager, Compliance Strategy & Operations supports key vertical functions in eBay’s compliance portfolio and reports to the Director of Strategy and Operations. The role provides operational support to assigned vertical compliance teams, helping maintain planning and operating mechanisms, track priorities and action items, coordinate across teams, and provide operational visibility to team leads. The work involves planning cycles, day-to-day operational tracking, cross-functional coordination, routine reporting, vendor and financial tracking, and process improvement.

Requirements

3–5+ years of experience in business operations, compliance operations, project coordination, or a related individual contributor role.
Hands-on experience supporting operational workflows or project tracking, with strong attention to detail and organized execution.
Foundational skills in operational tracking, template management, financial data logging, and regular status reporting.
Problem-solving and analytical skills, including the ability to organize data and effectively flag issues or discrepancies.
Strong interpersonal and collaboration skills, including coordinating across cross-functional team members and obtaining required inputs.
Excellent communication and storytelling skills, including the ability to translate complex topics into clear, concise updates and recommendations.
Ability to execute tasks effectively while understanding broader operational context and priorities.
Familiarity with automation and AI tools, and ability to use technology to improve operational efficiency, visibility, and decision-making.

Nice To Haves

Experience in technology, e-commerce, or marketplaces.

Responsibilities

Provide operational support for assigned vertical compliance teams, including day-to-day operations, vendor tracking, invoice processing, and purchase order management.
Partner with Compliance, Finance, Analytics, and regional teams to reflect compliance priorities, dependencies, and decisions in broader business plans and roadmaps.
Consolidate vertical financial data, vendor expenses, and resource-tracking inputs into regular budget reports and operational updates.
Support annual and quarterly planning cycles by organizing schedules, populating standardized cross-vertical templates, and gathering inputs.
Log and track risks, action items, dependencies, and operational gaps across initiatives, and follow up with owners to support timely resolution.
Identify routine process improvements, maintain documentation and playbooks, and use digital and AI productivity tools to improve daily efficiency.
Support improvements to internal enablement, particularly efforts to make compliance requirements clearer, more scalable, and easier to operationalize.