Ops Support & Compliance Coordinator

FlightSafety•New Castle, PA

About The Position

The Operations Support and Compliance Coordinator assists the Director of Standards (DOS) and Program Managers at the Center with administering applicable CFR, EASA, other NAA, and FAA Order 8900.1 requirements. The role maintains current training, testing, checking, instructor, and certificate-holder documentation and records; compiles data and prepares reports; conducts internal audits; and supports training-program development and revisions. It coordinates instructor training, qualification, currency, checks, and evaluations, and provides guidance on applicable regulatory and certificate-holder requirements. The coordinator works with FlightSafety customers, the Compliance functional group, the JM Head of Training, and Learning Center staff. The position also supports customer satisfaction, quality-management activities, ethical conduct, workplace safety, information security, accurate completion of assigned work, and regular attendance. It prepares correspondence, prioritizes work, and travels as required. The role requires an associate degree from a two-year college or technical school, preferred, or three years of related experience and/or training, or an equivalent combination; a minimum of one year of aviation-related experience is also required. The job involves office and computer equipment as well as physical activity and occasional exposure to various workplace hazards. Employment offers are contingent on required compliance reviews. The position may require eligibility to access export-controlled technology or services and to obtain and maintain a U.S. Government security clearance.

Requirements

At least one year of experience in an aviation-related field.
Associate degree from a two-year college or technical school preferred, or three years of related experience and/or training, or an equivalent combination of education and experience; experience substituted for education must be in a related field.
Knowledge of FAR Parts 61, 91, 121, 135, 141, and 142; 121 Appendices E and F; the FlightSafety Operations Manual; and FAA Order 8900.1.
Thorough knowledge and understanding of applicable FAA, EASA, TC, and other NAA regulations.
Fluency in English, including speaking, understanding, reading, and writing.
Ability to use IBM PC and/or compatible computers with a printer, computer peripherals, and office equipment.
Regularly use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
Ability to perform activities that may include standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching, crawling, and tasting or smelling.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Adhere to a work schedule, including prompt and regular attendance.
Offer of employment is contingent on successful completion of required compliance reviews, including OFAC-related verification.
Must be able to comply with applicable export-control requirements if the position requires access to controlled technology or services; this may require qualifying as a U.S. Person or otherwise obtaining export authorization.
May be required to be eligible to obtain and maintain a U.S. Government security clearance for the duration of employment.

Nice To Haves

A second language is a plus.

Responsibilities

Maintain current libraries or electronic equivalents of Part 121/135 certificate-holder-approved programs, manuals, and documents needed for training, testing, and checking.
Develop and maintain systems for current Instructor, Check Airmen, and TCE training records and for the status of required manuals, checklists, and certificate-holder documents.
Maintain instructor-training documentation and the computerized instructor record-keeping system in accordance with regulatory requirements and FlightSafety policies.
Use the computerized record-keeping system to compile data and prepare reports for the DOT, DOS, Program Managers, and Customer Support Manager.
Conduct internal audits of training records for conformance with the Quality Manual, ISO 9001 2000, applicable regulations, JM requirements, and mandated training.
Provide Program Managers and instructors with information about JM requirements and applicable training-program, operations-manual, and operations-specification requirements.
Coordinate with the DOS on instructor training, qualification, and currency.
Assist the DOS, DOT, and Program Managers in drafting training programs and revisions to approved programs to comply with FAR Parts 121, 135, and 142.
Assist the DOS in ensuring compliance with applicable regulations and FlightSafety Operations Manuals.
Maintain good public relations and close working relationships with customers’ Directors of Flight Operations and/or Chief Pilots.
Communicate with the Compliance functional group, JM Head of Training, and Learning Center staff about certificate-holder manuals, documents, and course documents.
Assist the DOS in identifying and ensuring compliance with applicable regulations, inspector handbooks, and JM requirements.
Assist the DOS, DOT, and Program Managers in scheduling checks and evaluations required for instructor currency and certification.
Maintain FlightSafety’s commitment to customer satisfaction while performing job duties.
Contribute to a cooperative work environment through communication, problem solving, shared goals, and support for colleagues and departments.
Protect the security of FlightSafety materials, projects, business information, and product-related methods and techniques.
Ensure assigned work is accurate and complete, adhere to a schedule and regular attendance, and report observed safety hazards promptly.
Participate in site Quality Management System activities and follow processes related to site QMS goals.
Support ethical conduct in dealings with coworkers, customers, vendors, and others.
Prepare correspondence as directed by the DOS and prioritize work daily, weekly, and monthly.
Travel as required.