Ops Support Administrator

Republic Services•Vernon, CA

3d•$71,400 - $98,100

About The Position

The Ops Support Administrator, described in the position summary as an Office Manager, supervises clerical and administrative employees across multiple financial and/or operational functions within a division or business unit. The role ensures effective office operations and performs or coordinates tasks to assist the General Manager and/or Division Controller. It may also support smaller operations without dedicated functional supervisory resources. The role oversees office staff and related work, supports compliance and facility needs, reviews office and department performance, and may coordinate budgeting, general ledger, invoicing, billing adjustments, and other projects. It develops and implements processes and procedures aligned with company policies, and serves as a resource for researching and resolving complex or escalated financial and operational issues. Travel by car, air, or other transportation may be required.

Requirements

High school diploma or GED.
At least 1 year of supervisory experience in office management, operations, finance/accounting, or a similarly related function.
At least 5 years of experience in office management, employee supervision, operations, or accounting/finance.
Comprehensive understanding of business operations, transactions, and processes, and ability to determine and implement processes and standards to meet performance targets.
Ability to communicate and interact professionally and cooperatively with regional, area, and divisional leadership, staff, and customers.
Ability to research and follow up on non-standard situations to ensure compliance with company policies and procedures.
Ability to coach, mentor, train, and manage the performance of others.
Ability to manage multiple projects and tasks and meet deadlines.
Ability to work through others to accomplish goals and objectives.
Ability to establish processes and procedures that ensure effective department workflow.
Ability to use MS Office, including Word and Excel, and company information systems applications including Lawson, InfoPro, TRUX, and ePro.

Responsibilities

Coordinate, direct, and supervise office staff; hire, train, schedule, and manage employee performance.
Set performance standards and ensure adequate staff coverage to meet or exceed service goals.
Maintain records required to support regulatory and statutory compliance.
Maintain and address facility needs, including office supplies, mail, and general building maintenance.
Review office production and department performance with local leadership, recommend corrective actions, and participate in cross-functional issue resolution as needed.
May supervise and coordinate preparation of the budget, general ledger, monthly invoices, monthly billing adjustments, and other projects.
Develop and implement processes, procedures, and policies that support compliance with company policies and efficient office operations.
Ensure staff follow standard operating procedures and take appropriate action when performance does not meet targets or objectives.
Provide guidance on researching and resolving complex or escalated financial and operational questions and discrepancies, including interacting with customers to resolve issues.
Travel by car, air, and/or other modes of transportation as required.
Perform other job-related duties as assigned.