Manager, Compliance Strategy & Ops

eBay•Portland, OR

About The Position

eBay is seeking a Manager, Compliance Strategy & Operations to provide operational support for key vertical functions within its Compliance organization. The organization addresses regulatory, compliance, and operational requirements affecting eBay’s platform, customer and seller experiences, and business operations. It partners with teams across Product, Legal, Compliance, Risk, Trust, Operations, Customer Support, Analytics, and Finance to balance regulatory obligations, customer and seller experience, and operational scalability. Reporting to the Director of Strategy and Operations, this role supports operating mechanisms that help teams track priorities, coordinate across groups, follow up on action items, and maintain operational visibility. The position sits at the intersection of planning, operations, and cross-functional coordination, with a focus on structured thinking and diligent execution. It supports planning cycles, day-to-day task tracking, coordination, and routine reporting, translating guidance into clear, actionable follow-through.

Requirements

3–5+ years of experience in business operations, compliance operations, project coordination, or a related individual contributor role.
Hands-on experience supporting operational workflows or project tracking, with strong attention to detail and organized execution.
Foundational skills in operational tracking, template management, financial data logging, and regular status reporting.
Problem-solving and analytical skills, including the ability to organize data and effectively flag issues or discrepancies.
Strong interpersonal and collaboration skills, including the ability to coordinate across cross-functional team members and obtain required inputs.
Excellent communication and storytelling skills, especially translating complex topics into clear, concise updates and recommendations.
Ability to execute tasks effectively while understanding broader operational context and priorities.
Familiarity with automation and AI tools, and the ability to use technology to improve operational efficiency, visibility, and decision-making.

Nice To Haves

Experience in technology, e-commerce, or marketplaces.

Responsibilities

Provide operational support for assigned vertical compliance teams, including day-to-day operations, vendor tracking, invoice processing, and purchase order management.
Coordinate with Compliance, Finance, Analytics, and regional teams to ensure compliance priorities, dependencies, and decisions are reflected in business plans and roadmaps.
Consolidate vertical financial data, vendor expenses, and resource-tracking inputs into regular budget reports and operational updates.
Support annual and quarterly planning cycles by organizing schedules, populating standardized cross-vertical templates, and gathering inputs.
Log and track risks, action items, dependencies, and operational gaps across initiatives, and follow up with owners to support timely resolution.
Identify routine process improvements, maintain documentation and playbooks, and use digital and AI productivity tools to improve efficiency.
Support internal enablement efforts to make compliance requirements clearer, more scalable, and easier to operationalize.