Ophthalmic Technician - Training provided! Full benefits, no weekends, paid holidays!

Virginia Eye Consultants • Hampton, VA

2d • $18 - $21 • Onsite

About The Position

An Ophthalmic Technician supports ophthalmologists by providing patient care and performing initial testing to prepare patients for their examinations. The role is based in Hampton, Virginia, and requires travel to Norfolk, Suffolk, and Virginia Beach; mileage is paid. Starting pay is $18–$21 per hour, depending on experience. Training is provided.

The technician provides courteous, professional service to patients, gathers and records medical information in the electronic medical record, assesses eye function, and performs diagnostic testing. The role also involves preparing patients for treatments and minor procedures, documenting physician visits and procedures, maintaining exam and treatment rooms, and completing general office duties.

The position requires a high school diploma or GED and at least one year of related experience or training, or an equivalent combination of education and experience. A COA or COT certification is preferred but not required. The employer offers a full benefits package, paid time off and holidays, paid maternity leave, and optical education reimbursement.

Requirements

• High school diploma or GED.
• At least one year of related experience and/or training, or an equivalent combination of education and experience.
• Excellent, energetic, and empathetic patient care.
• Compliance with HIPAA confidentiality standards when communicating patient information.
• Professional communication and ability to coordinate and cooperate courteously with employees at all levels.
• Organizational skills focused on tracking patient care and improving patient flow.
• Desire to gain industry knowledge and training.
• Initiative in accomplishing practice goals; adaptability and willingness to accept change.
• Ability to contribute to a positive, team-oriented, patient-focused work environment.
• Commitment to work more than 40 hours to meet business needs.
• Ability to work weekends when applicable.
• Reliable transportation for travel among multiple work locations, potentially with minimal notice.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience using electronic medical record systems, computer proficiency, and ability to learn new applications quickly.
• Ability to perform the listed physical activities, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; and occasional driving or climbing.
• Strong fine motor skills and full use of hands; visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.

Nice To Haves

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

• Provide exceptional customer service to patients in person and by phone.
• Greet patients promptly and professionally, and thank them when they leave.
• Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
• Follow company policies and procedures, including HIPAA requirements.
• Interview patients to verify their information, record medical history and current medications, and confirm the purpose of their visit.
• Record patient data in the electronic medical record (EMR).
• Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
• Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
• Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
• Accurately and thoroughly document medical visits and procedures as the physician performs them.
• Prepare patients for treatments and minor procedures; measure and record vital signs as required.
• Open and close exam rooms as needed.
• Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
• Complete general office duties and cleaning as assigned by the manager.

Benefits

• Full benefits package including medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off.
• Paid holidays.
• Paid maternity leave.
• Optical education reimbursement.
• Competitive base pay.
• Mileage reimbursement for travel between work locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED