Ophthalmic Assistant - Training provided! Full benefits, no weekends, paid holidays!
About The Position
Virginia Eye Consultants, part of EyeCare Partners, is hiring an Ophthalmic Technician in Norfolk, Virginia. The role also requires travel to Hampton, Suffolk, and Virginia Beach; mileage is paid. The technician supports ophthalmologists by providing patient care and conducting initial testing to prepare patients for examinations. Training is provided, and the role offers starting pay of $18–$20 per hour, depending on experience. The position involves welcoming and assisting patients, gathering and documenting medical information, performing eye assessments and diagnostic tests, preparing patients for treatments and minor procedures, and helping maintain clinic rooms and supplies. The role requires compliance with company policies and HIPAA, effective coordination with physicians and coworkers, reliable transportation between locations, and a commitment to work over 40 hours when business needs require it. Weekend work is described as applicable, while the job title advertises no weekends.
Requirements
- High school diploma or GED.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Provide empathetic, energetic patient care and comply with HIPAA confidentiality standards.
- Communicate and cooperate courteously and professionally with employees at all levels.
- Organizational skills, including tracking patient care and supporting patient flow.
- Initiative, adaptability, willingness to learn, and a team-oriented, patient-focused approach.
- Commitment to work over 40 hours to meet business needs; weekend work may be required when applicable.
- Reliable transportation allowing travel between multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook; experience with EMR systems; computer proficiency and ability to learn new applications.
- Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; bending, stooping, reaching; handling items up to 25 pounds; fine motor and hand use; and visual and auditory acuity.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.
Responsibilities
- Provide courteous, professional customer service to patients in person and by phone.
- Greet patients promptly, anticipate physician needs, and support efficient clinic flow and scheduling.
- Comply with company policies and procedures, including HIPAA requirements.
- Interview patients to verify their information, record medical history and current medications, and confirm the reason for their visit.
- Enter patient information and document visits and procedures in the Electronic Medical Record (EMR).
- Observe pupils, eye muscles, visual acuity, and extraocular movements to assess eye condition.
- Perform dilation, refraction, pressure testing, and diagnostic testing, including visual fields, OCT, GDX, IOL Master, autorefractor, and topography.
- Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
- Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
- Open and close examination rooms as needed.
- Clean and stock examination, treatment, laser, and other assigned rooms, and maintain drug counts.
- Perform general office duties and cleaning assigned by the manager.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off and paid holidays.
- Paid maternity leave.
- Optical education reimbursement.
- Mileage reimbursement for travel between locations.
- Competitive base pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
