Medical Assistant - Training provided! Full benefits, no weekends, paid holidays!

Virginia Eye Consultants•Norfolk, VA

1d•Onsite

About The Position

Virginia Eye Consultants is hiring an Ophthalmic Technician to support ophthalmologists in providing patient care. The technician performs initial testing and prepares patients for examinations, using ophthalmic equipment and recording information in the electronic medical record. The position is based in Norfolk, Virginia, and requires travel to Hampton, Suffolk, and Virginia Beach; mileage is paid. Starting pay is $18–$21 per hour, depending on experience. The role includes welcoming and assisting patients, collecting medical histories and medication information, performing eye assessments and diagnostic tests, documenting visits and procedures, and preparing patients for treatments and minor procedures. The technician also helps maintain exam and treatment rooms, supplies, and drug counts, and performs general office duties and cleaning assigned by a manager. Training and opportunities to gain industry knowledge are highlighted in the posting.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills and an energetic, empathetic approach to patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate and coordinate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach that contributes to a positive work environment.
Commitment to work over 40 hours to meet business needs.
Ability to work weekends when applicable.
Reliable transportation to travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using electronic medical record (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to meet the role’s physical requirements, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.
Occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide exceptional customer service in person and by phone; greet patients promptly and professionally.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify their information, record medical history and current medications, and confirm the purpose of the visit.
Record patient information in the electronic medical record (EMR).
Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests such as visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.
Travel between the Norfolk, Hampton, Suffolk, and Virginia Beach locations as required.