Ophthalmic Assistant - Training provided! Full benefits, no weekends, paid holidays!

Eye Care Partners•Norfolk, VA

1d•Onsite

About The Position

EyeCare Partners is seeking an Ophthalmic Technician for Virginia Eye Consultants. The role supports an Ophthalmologist in providing patient care by performing initial testing and preparing patients for examinations and treatments. The position is based in Norfolk, Virginia, and requires travel to Hampton, Suffolk, and Virginia Beach; mileage is paid. Starting pay is $18–$20 per hour, depending on experience. The technician welcomes and assists patients, gathers and records medical information, performs eye assessments and diagnostic testing, documents visits in the electronic medical record, and helps prepare patients for treatments and minor procedures. The role also includes maintaining exam and treatment rooms, keeping supplies and drug counts current, and completing general office duties. Training is provided, and the position offers full benefits, no weekends, and paid holidays.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care, energy, and empathy.
Comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and the ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills, including tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; adaptability to change; and a team-oriented, patient-focused approach.
Commitment to work over 40 hours when needed to meet business needs.
Reliable transportation for travel between multiple work locations, potentially with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook; experience using EMR systems; computer proficiency and ability to learn new applications quickly.
Ability to meet the role’s physical requirements, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide courteous, professional customer service to patients in person and by phone.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information; record medical history, current medications, and reason for visit.
Enter patient information and document medical visits and procedures in the electronic medical record.
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, and laser rooms, and maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.