Ophthalmic or Medical Assistant - Training provided! Full benefits, no weekends, paid holidays!

Eye Care Partners•Hampton, VA

2d•Onsite

About The Position

Virginia Eye Consultants, part of EyeCare Partners, is hiring an Ophthalmic Technician to support ophthalmologists and provide patient care. Based in Hampton, Virginia, the position requires travel to Norfolk, Suffolk, and Virginia Beach; mileage is paid. The technician performs initial testing and assists with patient exams, treatments, and minor procedures. Starting pay is $18–$21 per hour, depending on experience. Training is provided.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills, energy, and empathy.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Ability to create a positive, team-oriented, patient-focused work environment.
Commitment to work over 40 hours to meet business needs.
Reliable transportation that allows travel between work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Computer proficiency and ability to learn new applications quickly.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during patient encounters in person and by phone.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing patients; record medical history, current medications, and the purpose of visits.
Record patient data in the electronic medical record (EMR).
Assess eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.