Ophthalmic or Medical Assistant - Training provided! Full benefits, no weekends, paid holidays!

Eye Care Partners Career Opportunities•Hampton, VA

2d•$18 - $21•Onsite

About The Position

Virginia Eye Consultants, part of EyeCare Partners, is hiring an Ophthalmic Technician to support ophthalmologists in delivering excellent patient care. The technician prepares patients for examinations by conducting initial testing, gathering medical information, documenting visits, and assisting with treatments and minor procedures. The position is based in Hampton, Virginia, and requires travel to Norfolk, Suffolk, and Virginia Beach; mileage is paid. Training is provided.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Provide excellent patient care and demonstrate energy and empathy with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate effectively and coordinate and cooperate courteously and professionally with employees at all levels.
Demonstrate organizational skills, with a focus on tracking patient care and improving patient flow.
Show initiative in accomplishing practice goals and a desire to gain industry knowledge and training.
Adapt to change and consistently contribute to a positive, team-oriented, patient-focused work environment.
Commit to working over 40 hours to meet business needs and work weekends when applicable.
Have reliable transportation to travel to multiple work locations with minimal notice.
Be proficient in Microsoft Excel, Word, PowerPoint, and Outlook; have experience with EMR systems and the ability to learn new applications quickly.
Meet the physical demands of the role, including walking, sitting, standing, bending, stooping, reaching, handling items up to 25 pounds, and maintaining fine motor, visual, and auditory abilities.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during in-person and telephone patient encounters.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of their visit.
Enter patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic testing, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and maintain up-to-date drug counts.
Perform general office duties and cleaning assigned by the manager.