Ophthalmic Technician - Training provided! Full benefits, no weekends, paid holidays!

Virginia Eye Consultants•Hampton, VA

1d•Onsite

About The Position

Virginia Eye Consultants is hiring an Ophthalmic Technician to support ophthalmologists in providing patient care. The role performs initial testing and prepares patients for examinations, treatments, and minor procedures. The position is based in Hampton, Virginia, and requires travel to Norfolk, Suffolk, and Virginia Beach; mileage is paid. Starting pay is $18–$21 per hour, depending on experience. The technician welcomes and assists patients, gathers medical histories and medication information, records visit data in the electronic medical record, and performs eye assessments and diagnostic testing. The role also helps maintain clinic flow, prepares and stocks rooms, keeps drug counts current, and performs general office and cleaning duties as assigned. Training is provided, and the position requires a commitment to work over 40 hours when business needs require it. Weekend work may be required when applicable.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic approach with patients.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Team-oriented, patient-focused approach that consistently contributes to a positive work environment.
Commitment to work over 40 hours to meet business needs and ability to work weekends when applicable.
Reliable transportation and ability to travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook; experience with electronic medical record systems; computer proficiency and ability to learn new applications quickly.
Ability to walk frequently; sit and stand; bend, stoop, and reach; lift, carry, push, and pull items up to 25 pounds; and use fine motor skills and hands for grasping, writing, typing, and technology.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus; occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional, professional customer service to patients in person and by phone.
Anticipate physician needs and help facilitate clinic flow while respecting patient and physician schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information; record medical history, current medications, and the purpose of the visit.
Enter patient information and document medical visits and procedures in the electronic medical record.
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain current drug counts.
Perform general office duties and cleaning as assigned by the manager.