Ophthalmic Technician - Willing to Train!

Eye Care Partners•Maryville, TN

10d•Onsite

About The Position

EyeCare Partners is hiring an Ophthalmic Technician for Quantum Vision Centers in Maryville, Illinois. The technician assists an ophthalmologist in providing patient care and performs initial testing to prepare patients for examinations. This role requires travel to other area locations as needed, with mileage reimbursement provided. The practice is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to 1:00 p.m.; employees may sometimes need to work earlier or later. The position is full-time, pays a starting rate of $19 per hour with potential for a higher rate based on experience, and includes a full benefits package. The technician interviews patients, records medical histories and medications, documents information in electronic medical records, performs eye tests and diagnostic procedures, and prepares patients for treatments and minor procedures. The role also includes maintaining exam and treatment rooms, stocking supplies, keeping drug counts current, and performing general office duties and cleaning as assigned.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills, with an energetic and empathetic approach.
Comply with HIPAA confidentiality standards when communicating patient information.
Strong communication skills and the ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills and a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; ability to adapt to change.
Team-oriented and patient-focused approach to creating a positive work environment.
Ability to work more than 40 hours to meet business needs and work weekends when applicable.
Reliable transportation that allows travel between work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Ability to meet the physical demands of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor and hand use; and visual and auditory acuity. Occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide courteous, professional customer service to patients in person and over the phone.
Anticipate physician needs and help maintain efficient clinic flow while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical history, current medications, and reason for visit.
Enter and maintain patient information in the Electronic Medical Record (EMR).
Assess eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests such as visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately document medical visits and procedures as the physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms and keep drug counts current.
Perform general office duties and cleaning as assigned by the manager.
Travel to other area locations as needed.
Work more than 40 hours and on weekends when needed to meet business requirements.