Ophthalmic Technician - Willing to Train!

Eye Care Partners•Largo, FL

12d•Onsite

About The Position

EyeCare Partners is hiring a full-time Ophthalmic Technician for The Eye Institute of West Florida in Largo, Florida. This is a long-term position, and the employer cannot accommodate students who need part-time work during the school year. Travel to other offices in Clearwater, St. Petersburg, and Tampa is required as needed, with mileage reimbursement provided. The offices are open Monday through Friday, 8 a.m. to 5 p.m.; occasional earlier or later hours may be needed, and employees must be able to work over 40 hours when business needs require and weekends when applicable. The technician supports ophthalmologists in delivering patient care and preparing patients for examinations. Duties include facilitating patient flow, conducting preliminary testing, gathering and documenting medical information, assisting with treatments and minor procedures, and communicating with patients and staff. The role uses ophthalmic equipment and electronic medical records, and includes maintaining clean, stocked examination and treatment rooms. A high school diploma or GED is required. Prior ophthalmology or optometry experience and experience in certain specialties are preferred but not required; the posting emphasizes willingness to learn and provides training. The role requires reliable transportation for travel between locations, customer-service and communication skills, basic computer skills, and compliance with HIPAA and company policies.

Requirements

High school diploma or GED.
Basic computer skills and the ability to learn new applications quickly.
Strong customer-service and communication skills.
Ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills, including tracking patient care and supporting patient flow.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Ability to work over 40 hours when needed to meet business needs and to work weekends when applicable.
Favorable background check.
Ability to comply with HIPAA confidentiality standards.
Ability to perform the physical demands of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; and regular bending, stooping, and reaching.
Strong fine motor skills and full use of hands; visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.

Nice To Haves

Experience in ophthalmology and/or optometry.
Experience with fluorescein angiography, oculoplastics, medically necessary contact lenses, optical work, contact lens insertion and removal, RGPs, plastic surgery, med spa, or esthetics.
Bilingual English and Spanish skills.
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using electronic medical record systems.
Desire to gain industry knowledge and training; initiative, adaptability, and a team-oriented, patient-focused approach.

Responsibilities

Provide exceptional, professional customer service to patients in person and by phone.
Anticipate physician needs and help maintain patient and clinic flow.
Verify patient information, medical history, medications, purpose of visit, and medical and vision insurance.
Record patient data and accurately document visits and procedures in the electronic medical record.
Perform preliminary eye assessments and testing, including dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Assist physicians with patient examinations and prepare patients for treatments and minor procedures.
Measure and record vital signs as required.
Communicate effectively with patients, physicians, managers, and other staff; respond to inquiries by phone, email, and in person.
Comply with company policies and procedures, including HIPAA confidentiality standards.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning as assigned.
Travel to other practice locations as needed.