Ophthalmic Technician - Willing to Train!

Quantum Vision Centers•Maryville, IL

10d•Onsite

About The Position

Quantum Vision Centers is hiring a full-time Ophthalmic Technician in Maryville, Illinois. The technician supports an Ophthalmologist by providing patient care and performing initial testing to prepare patients for their exams. The role is open to candidates willing to train and involves travel to other area locations as needed, with mileage reimbursement. Offices are open Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m. Some earlier or later work may be needed. Starting pay is $19 per hour, with the possibility of higher pay based on experience. The technician greets and assists patients, gathers medical history and medication information, documents care in the Electronic Medical Record, conducts eye examinations and diagnostic tests, and supports physicians during visits and procedures. The position also includes preparing and maintaining clinical rooms, keeping supplies and drug counts current, and completing general office and cleaning duties assigned by the manager.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care, energy, and empathy when working with patients.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; willingness to learn.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach to creating a positive work environment.
Commitment to work over 40 hours when needed and ability to work weekends when applicable.
Reliable transportation for travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity. Occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Related experience beyond the stated minimum may be considered for higher starting pay.

Responsibilities

Provide exceptional customer service to patients in person and by phone; greet patients promptly and professionally.
Anticipate physician needs and help maintain efficient clinic flow, respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the reason for the visit.
Enter patient data into the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts up to date.
Complete general office duties and cleaning assigned by the manager.
Travel to other area locations as needed.
Work over 40 hours when needed to meet business needs and work weekends when applicable.