Ophthalmic Technician - Willing to Train!

Quantum Vision Centers•Maryville, TN
•Onsite

About The Position

Quantum Vision Centers is hiring an Ophthalmic Technician in Maryville, Illinois. The technician supports an ophthalmologist by helping provide patient care and performing initial testing before the physician’s exam. The role handles a wide range of clinical and office duties and uses ophthalmic equipment to conduct diagnostic tests. Training is offered. Travel to other area locations is required as needed, with mileage reimbursement. The position is full-time, with a starting pay of $19 per hour; higher pay may be available depending on experience. Offices are open Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m. Some earlier or later work may be needed, and the employee must be able to work over 40 hours to meet business needs.

Requirements

  • High school diploma or GED.
  • At least one year of related experience and/or training, or an equivalent combination of education and experience.
  • Excellent patient care skills; energetic and empathetic approach with patients.
  • Comply with HIPAA confidentiality standards when communicating patient information.
  • Communicate and coordinate courteously and professionally with employees at all levels.
  • Organizational skills, including tracking patient care and improving patient flow.
  • Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
  • Team-oriented and patient-focused approach that contributes to a positive work environment.
  • Ability to work over 40 hours to meet business needs and work weekends when applicable.
  • Reliable transportation allowing travel to multiple work locations with minimal notice.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Experience using Electronic Medical Records systems, computer proficiency, and ability to learn new applications quickly.
  • Ability to meet the role’s physical requirements, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor skills and full use of hands; visual and auditory acuity; and occasional driving or climbing.

Nice To Haves

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

  • Provide exceptional customer service to patients in person and by phone; greet patients promptly and professionally.
  • Anticipate physician needs and help maintain clinic flow, while respecting patients’ and physicians’ time and schedules.
  • Follow company policies and procedures, including HIPAA requirements.
  • Verify patient information by interviewing patients; record medical histories, current medications, and visit purposes.
  • Enter patient information in the Electronic Medical Record (EMR).
  • Check patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
  • Perform dilation, refraction, pressure measurements, and diagnostic tests, including visual fields, OCT, GDX, IOL Master, auto refraction, and topography.
  • Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
  • Accurately document medical visits and procedures as the physician performs them.
  • Prepare patients for treatments and minor procedures; measure and record vital signs as required.
  • Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts current.
  • Perform general office duties and cleaning as assigned by the manager.
  • Travel to other area locations as needed.
  • Work earlier or later, over 40 hours, and on weekends when applicable to meet business needs.

Benefits

  • Full benefits package, including medical, vision, dental, and life insurance.
  • 401(k) with employer matching.
  • Paid time off (PTO) and paid holidays.
  • Paid maternity leave.
  • Eyecare certification reimbursement.
  • Competitive base pay.
  • Employee discounts.
  • Mileage reimbursement for required travel to other locations.
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