Ophthalmic Technician - Willing to Train!

The Eye Institute of West Florida•Largo, FL

3d•Onsite

About The Position

The Ophthalmic Technician supports ophthalmologists in delivering patient care by performing initial testing and handling a range of clinical and administrative duties. The position facilitates patient and clinic flow, prepares patients for examinations and procedures, documents information in electronic medical records, and communicates with patients, physicians, and managers. Training is available; prior ophthalmology or optometry experience is preferred but not required. This is a full-time, long-term role based in Largo, Florida, with travel to offices in Clearwater, St. Petersburg, and Tampa as needed. Mileage is reimbursed. Offices are open Monday through Friday, 8 a.m. to 5 p.m.; employees may need to work somewhat earlier or later, work over 40 hours to meet business needs, and work weekends when applicable. The employer cannot accommodate students who need part-time work during the school year.

Requirements

High school diploma or GED equivalent.
Favorable background check result.
Basic computer skills and ability to learn new applications quickly.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service, communication, organizational, and coordination skills.
Ability to work courteously and professionally with patients and employees at all levels.
Ability to track patient care and support efficient patient flow.
Desire to learn and grow, demonstrate initiative, adapt to change, and contribute to a positive, team-oriented and patient-focused environment.
Commitment to work over 40 hours when business needs require it and to work weekends when applicable.
Reliable transportation that allows travel among multiple work locations with minimal notice.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Physical ability to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; lift, carry, push, and pull items up to 25 pounds; and use fine motor skills and hands for grasping, writing, typing, and technology use.
Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.
Occasional ability to drive or climb as needed.

Nice To Haves

Experience working in ophthalmology and/or optometry.
Experience in at least one of the following: fluorescein angiography, oculoplastics, medically necessary contact lenses (including optical experience, contact lens insertion and removal, or RGPs), plastic surgery, med spa, or esthetics.
Bilingual English and Spanish skills.
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Experience using electronic medical record systems.

Responsibilities

Facilitate patient flow and anticipate physician needs to keep clinic appointments and schedules moving efficiently.
Assist physicians with preliminary testing and prepare patients for examinations, treatments, and minor procedures.
Verify medical and vision insurance and confirm patient information by interviewing patients.
Provide courteous, professional customer service in person and by phone; respond to inquiries by phone, email, and in person.
Record medical history, current medications, visit purpose, and other data in the patient's electronic medical record.
Check eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure measurements, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately while the physician performs them.
Measure and record vital signs as required.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Comply with company policies and procedures, including HIPAA confidentiality standards.
Perform general office duties and cleaning as assigned by the manager.
Travel between company offices as needed.