Ophthalmic Technician - Willing to Train!

Eye Care Partners Career Opportunities•Midwest City, OK

8d•Onsite

About The Position

The Ophthalmic Technician assists an Ophthalmologist in providing patient care and performs initial testing to prepare patients for their exams. The role includes interviewing patients, collecting medical histories and medication information, recording data in the Electronic Medical Record (EMR), conducting eye observations and diagnostic tests, and accurately documenting visits and procedures. The technician also prepares patients for treatments and minor procedures, maintains exam and treatment rooms, and supports clinic flow and general office operations. The role is based in Midwest City, Oklahoma, and the position is full-time. Offices are open Monday through Friday, 8 a.m. to 5 p.m.; some earlier or later work may be needed.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills and an energetic, empathetic approach with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate and cooperate courteously and professionally with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals, adaptability, and ability to accept change.
Team-oriented and patient-focused approach to creating a positive work environment.
Commitment to work over 40 hours to meet business needs.
Ability to work weekends when applicable.
Reliable transportation to travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Record (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lift, carry, push, and pull items up to 25 pounds.
Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
Visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.
Ability to drive or climb occasionally, as needed.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service to patients in person and by phone, greeting them promptly and professionally.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and doctors’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information through interviews; record medical histories and current medications; and confirm the reason for visits.
Enter patient information in the Electronic Medical Record (EMR).
Observe pupils, eye muscles, visual acuity, and extraocular movements to check eye condition.
Perform dilation, refraction, pressure testing, and diagnostic tests such as visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately and thoroughly document physician visits and procedures as they occur.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.