Ophthalmic Technician - Willing to Train!

Quantum Vision Centers•Godfrey, IL

6d•Onsite

About The Position

Quantum Vision Centers is hiring an Ophthalmic Technician in Godfrey, Illinois. The role supports an ophthalmologist by providing patient care and conducting initial testing to prepare patients for examinations. Training is available, and the position requires travel to other area locations as needed, with mileage reimbursement. The offices operate Monday through Friday from 8 a.m. to 5 p.m. and Saturdays from 8 a.m. to 1 p.m.; the employee may need to work earlier or later as needed. Starting pay is $19 per hour, with the possibility of higher pay depending on experience. The technician interviews patients, verifies their information, records medical histories and medications, documents visits in the electronic medical record, and performs ophthalmic assessments and diagnostic tests. The role also includes preparing patients for treatments and minor procedures, keeping rooms clean and stocked, and completing general office duties. Candidates should provide empathetic, professional patient service, support clinic flow, follow HIPAA and company policies, and be willing to learn and adapt.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic approach with patients.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals.
Ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach that contributes to a positive work environment.
Commitment to work over 40 hours to meet business needs and ability to work weekends when applicable.
Reliable transportation to travel among multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Ability to perform the stated physical duties, including lifting, carrying, pushing, and pulling items up to 25 pounds, and use fine motor skills and hands continuously.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide exceptional customer service to patients in person and by phone, greeting them promptly and professionally.
Anticipate physician needs and help maintain efficient clinic flow while respecting patients’ and physicians’ time.
Comply with company policies and procedures, including HIPAA.
Verify patient information; interview patients and record medical histories, current medications, and visit purposes.
Enter patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately document medical visits and procedures as the physician performs them.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.
Travel to other area work locations as needed.