Ophthalmic Technician - Willing to Train!

Bennett and Bloom Eye Centers•Elizabethtown, KY

6h•Onsite

About The Position

Bennett & Bloom Eye Centers is hiring an Ophthalmic Technician/Scribe in Elizabethtown, Kentucky, and is willing to train. The role supports ophthalmologists in providing patient care by performing preliminary workups, documenting medical visits in the Electronic Medical Record (EMR), and assisting physicians with examinations and treatment. The position also involves coordinating patient flow, verifying insurance, communicating with patients and staff, and maintaining examination and treatment rooms. Travel to other offices is required as needed, with mileage reimbursement provided. The role is full-time, with shifts scheduled within the offices’ Monday–Friday operating hours of 7 a.m. to 7 p.m.; occasional work a little earlier or later may be needed. The posting also requires a commitment to work over 40 hours when business needs require and the ability to work weekends when applicable.

Requirements

High school diploma or GED.
Favorable background check result.
Basic computer skills, proficient keyboarding, and ability to learn new applications quickly.
Proficient use of an EMR and image management system.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service and communication skills; ability to interact courteously and professionally with all levels of employees.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals and ability to adapt to change.
Team-oriented and patient-focused approach that contributes to a positive work environment.
One year of related experience and/or training, or an equivalent combination of education and experience.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Commitment to work over 40 hours when needed to meet business needs and ability to work weekends when applicable.
Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Ophthalmic Scribe Certification (OSC) is preferred but not required.

Responsibilities

Facilitate patient flow and anticipate physician needs to support clinic operations and schedules.
Provide exceptional, professional customer service to patients in person and by phone.
Verify patient information by interviewing patients; record medical history, current medications, and reason for visit.
Enter patient information and document medical visits and procedures in the EMR while physicians perform them.
Perform preliminary testing and assess pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure measurements, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Assist physicians with patient examinations, treatments, and minor procedures.
Verify medical and vision insurance and ensure accurate procedure, drug, and diagnosis coding and charges.
Measure and record vital signs as required.
Answer inquiries and communicate effectively with patients, doctors, and managers by phone, email, and in person.
Comply with company policies and procedures, including HIPAA.
Open and close exam rooms as needed; clean and stock examination, treatment, and laser rooms; maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.