Ophthalmic Technician - Willing to Train!
About The Position
The Ophthalmic Technician supports an Ophthalmologist in delivering excellent patient care by performing initial testing and preparing patients for examinations, treatments, and minor procedures. The role includes collecting and documenting patient information, performing ophthalmic diagnostic tests, assisting with clinic flow, and maintaining exam and treatment rooms. Travel to other area locations is required as needed, with mileage reimbursement. The position is full-time in Maryville, Illinois. Offices operate Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m.; employees may need to work earlier or later and are expected to work over 40 hours when business needs require. Starting pay is $19 per hour, with the possibility of a higher rate depending on experience.
Requirements
- High school diploma or GED.
- At least one year of related experience and/or training, or an equivalent combination of education and experience.
- Excellent patient care skills; energetic and empathetic approach with patients.
- Ability to comply with HIPAA confidentiality standards.
- Strong communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
- Organizational skills focused on tracking patient care and improving patient flow.
- Desire to gain industry knowledge and training.
- Initiative in accomplishing practice goals, adaptability, and ability to accept change.
- Team-oriented and patient-focused approach to creating a positive work environment.
- Commitment to work over 40 hours to meet business needs and ability to work weekends when applicable.
- Reliable transportation that allows travel to multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Experience using Electronic Medical Records (EMR) systems, computer proficiency, and ability to learn new applications quickly.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Responsibilities
- Provide exceptional customer service in person and by phone; greet patients promptly and professionally.
- Anticipate physician needs and help maintain efficient clinic flow and schedules.
- Follow company policies and procedures, including HIPAA requirements.
- Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
- Record patient information in the Electronic Medical Record (EMR).
- Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL Master, auto refraction, topography, and other diagnostic tests.
- Document medical visits and procedures accurately and thoroughly as the Physician performs them.
- Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
- Open and close exam rooms as needed.
- Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
- Perform general office duties and cleaning assigned by the manager.
Benefits
- Medical, vision, dental, and life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Eyecare certification reimbursement
- Employee discounts
- Mileage reimbursement for required travel between area locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
