Ophthalmic Technician - Willing to Train!

Bennett and Bloom Eye Centers•Elizabethtown, KY

10d•Onsite

About The Position

Bennett & Bloom Eye Centers is hiring an Ophthalmic Technician/Scribe in Elizabethtown, Kentucky, and is willing to train. The role supports ophthalmologists in delivering patient care by performing preliminary patient workups, documenting medical visits and procedures, and assisting physicians with examinations and treatment. The technician also helps maintain efficient clinic flow and provides courteous service to patients in person and by phone. The position is full-time. Shifts fall within the offices’ Monday–Friday operating hours of 7 a.m. to 7 p.m.; employees may need to work a little earlier or later as needed and are expected to work over 40 hours when business needs require. Weekend work may be required when applicable. Travel to other offices is required as needed, with mileage reimbursement. The role includes frequent walking, sitting, and standing, regular bending, stooping, and reaching, and lifting, carrying, pushing, or pulling items up to 25 pounds.

Requirements

High school diploma or GED required.
Favorable result on a background check.
One year of related experience and/or training, or an equivalent combination of education and experience.
Basic computer skills, proficient keyboarding, and the ability to use an EMR and image management system.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, and ability to learn new applications quickly.
Strong customer service and communication skills; ability to interact courteously and professionally with employees at all levels.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Ability and willingness to work over 40 hours as needed to meet business needs and weekends when applicable.
Ability to learn and grow, demonstrate initiative, adapt to change, and contribute to a positive, team-oriented, patient-focused work environment.
Demonstrated knowledge or ability to learn eye anatomy, diseases, symptoms, ocular medications, and basic examination and procedure coding.
Physical ability to walk, sit, stand, bend, stoop, reach, and lift, carry, push, or pull items up to 25 pounds; strong fine motor skills and full use of hands are required.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus, is required.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Ophthalmic Scribe Certification (OSC) is preferred but not required.

Responsibilities

Provide exceptional, professional customer service to patients in person and by phone.
Facilitate patient and clinic flow, anticipate physicians’ needs, and respect patients’ and physicians’ time and schedules.
Verify patient information by interviewing patients and confirm the purpose of each visit.
Record medical history and current medications and enter patient data in the Electronic Medical Record (EMR).
Perform preliminary patient workups and assess pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Scribe and accurately document medical visits and procedures as physicians perform them.
Assist physicians with examinations, treatments, and minor procedures; prepare patients and record vital signs as required.
Verify medical and vision insurance and respond to inquiries by phone, email, and in person.
Use appropriate procedure, charge, and diagnosis codes when entering information in the EMR.
Comply with company policies and procedures, including HIPAA requirements.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning assigned by the manager.